- College degree in business, accounting or finance preferred, but not required
- 1-2 years of cash handling, customer service in a retail environment, or sales experience required. Banking experience is a plus.
- Minimum 1 year new accounts, sales experience, or relevant banking experience, preferred.
- Motivated to consistently provide our customers with excellent service and help them achieve their financial goals.
- PC literate and typing proficient. Previous experience with data entry, 10-key, banking software, and Microsoft Word, Excel, PowerPoint and Outlook a plus.
- Detail-oriented and organized can multi-task, work well under pressure and follow through on commitments.
- Excellent interpersonal, listening, and communication skills can make personal connections, engage and educate the customer, ask open-ended questions, listen to establish trust and build lasting relationships.
- Demonstrated ability to assess customer needs, provide appropriate solutions or recommendations, and optimize sales opportunities to new and existing customers
- Ability to work independently and as part of team.
- Ability to give and receive feedback to improve skills and job knowledge.
- Able to work weekends and extended hours as required to meet business demands
- Bilingual English/Chinese (Mandarin or Cantonese) preferred.
- May obtain (optional) MLO (Mortgage Loan Originator) status to originate mortgage loans. Must possess an active registration or be eligible for registration under the Nationwide Licensing System & Registry (NMLS).
- Able and willing to commute as required for business needs.
OTHER DETAILS
$22.00 $25.00 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for incentive compensation.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our California Job Applicant Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster:
Poster- English
Poster- Chinese Traditional
Poster- Chinese Simplified
Cathay Bank endeavors to make www.CathayBank.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Branch Operations