Company Profile

ACCESS Specialty Animal Hospitals - Palm Beach County
Company Overview
ACCESS Specialty Animal Hospitals are premier multi-specialty veterinary hospitals dedicated to providing exceptional care for pets through advanced medical expertise, cutting-edge technology, and compassionate, collaborative teams. With locations in Pasadena, California, and Palm Beach County, Florida, ACCESS combines the professional opportunities of a specialized veterinary practice with the benefits of living in two of the most desirable regions in the United States. Both hospitals are privately owned by Dr. Rich Mills, a board-certified criticalist, ensuring that medical decisions prioritize patient care over corporate interests.
ACCESS Pasadena is located in the vibrant San Gabriel Valley, serving the greater Los Angeles area. This bustling region offers a dynamic lifestyle with access to world-class cultural attractions, diverse dining, and outdoor activities, all nestled between stunning mountains and the Pacific coast. With excellent schools, a thriving arts scene, and proximity to iconic Los Angeles landmarks, Pasadena is an ideal place to live and work for professionals seeking a balance of urban excitement and suburban charm. The hospital provides a comprehensive range of services, including 24/7 Emergency Care, Critical Care, Cardiology, Internal Medicine, Oncology, Neurology, and Surgery. Supported by state-of-the-art technology, ACCESS Pasadena fosters a collaborative environment where board-certified specialists, emergency-trained veterinarians, skilled technicians, and dedicated client care teams work together to deliver unparalleled care.
ACCESS Palm Beach County, situated in the idyllic coastal community of Palm Beach, Florida, offers a unique blend of professional fulfillment and a relaxed, sun-soaked lifestyle. With pristine beaches, year-round sunshine, and a welcoming community, Palm Beach is a haven for outdoor enthusiasts and families alike. The area boasts excellent schools, abundant recreational opportunities, and easy access to vibrant urban centers like West Palm Beach and Miami. Like its Pasadena counterpart, ACCESS Palm Beach County is a multi-specialty hospital offering 24/7 Emergency Care, Critical Care, Cardiology, Internal Medicine, Neurology, and Surgery. The hospital’s advanced facilities and compassionate team ensure top-tier care for pets and their owners.
Both hospitals embody the ACCESS mission, founded in 2005 by Dr. Rich Mills, to deliver advanced veterinary care with a focus on compassion and collaboration. Unlike corporate-owned practices, ACCESS Pasadena and ACCESS Palm Beach County remain proudly independent, allowing veterinarians to make treatment decisions based solely on what’s best for the patient. This independence fosters a close-knit, supportive culture that combines the personalized feel of a smaller practice with the resources of a large, specialized hospital.
At ACCESS, our diverse team of board-certified specialists, emergency veterinarians, skilled technicians, and client care professionals is united by a shared passion for healing animals. We serve both pet owners and referring veterinarians, offering cutting-edge diagnostics and treatments in a modern, welcoming environment. Since expanding to Pasadena in 2021 and Palm Beach County in the same year, ACCESS has remained committed to its roots as a veterinarian-led organization, ensuring flexibility, innovation, and a deep connection to the communities we serve.
Whether in the vibrant heart of Pasadena or the serene shores of Palm Beach, ACCESS Specialty Animal Hospitals offer not only exceptional veterinary care but also an outstanding quality of life for our team members and the pet owners we serve.
Company History
Founded in 2005 by Dr. Rich Mills, a board-certified veterinary criticalist, ACCESS (Advanced Critical Care, Emergency and Specialty Services) began with its original location in Los Angeles, California. Dr. Mills’ vision was to provide cutting-edge specialty and emergency veterinary care, fostering a collaborative and compassionate environment for pet owners and referring veterinarians. The Los Angeles hospital quickly established ACCESS as a leader in specialty veterinary care.
As demand for its exceptional care grew, ACCESS expanded to include additional locations in the San Fernando Valley and South Bay. In 2021, the organization further extended its reach with new hospitals in Pasadena, Los Angeles, and Palm Beach County, Florida, bringing its high standard of care to the East Coast. While the original Los Angeles hospital, along with the San Fernando Valley and South Bay locations, were transitioned to Thrive Pet Healthcare in 2020, ACCESS Pasadena and ACCESS Palm Beach County remain proudly independent and privately owned by Dr. Mills.
This veterinarian-led ownership ensures that medical decisions are made on-site by clinicians, prioritizing patient care over corporate interests. The independence of ACCESS Pasadena and ACCESS Palm Beach County fosters a close-knit, collaborative culture within each hospital, where board-certified specialists, emergency veterinarians, and skilled technicians work together seamlessly. Additionally, all of the ACCESS locations maintain strong collaboration with each other, creating the power of a network that provides access to a wide range of subspecialties not commonly found elsewhere. This interconnected approach enhances the hospitals’ ability to deliver comprehensive, cutting-edge care tailored to the unique needs of each patient.
Today, ACCESS Specialty Animal Hospitals continue to set the standard for multi-specialty veterinary care in two vibrant, thriving regions, leveraging the strength of their collaborative network to benefit pets, their owners, and the veterinary community.
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