Description

The Constituent Records Coordinator supports the History Center’s fundraising initiatives and is a vital role in the museum's fundraising efforts by ensuring the accuracy, integrity, and strategic utilization of our donor and constituent data. This position is responsible for the meticulous management of the museum's donor database (CRM), processing gifts, generating reports, and providing essential administrative support to the Advancement team. The ideal candidate is highly organized, detail-oriented, possesses strong technical skills, and has a passion for the museum's mission. 

This position is especially well-suited for early-career professionals interested in data management, fundraising operations, and/or institutional advancement. 

This is a full-time, salary / non-exempt position that reports to the Director of Institutional Giving.

Why Work at the History Center?

• Rewarding, mission-driven work that makes an impact in the community!
• Smithsonian-affiliated Museum located in Pittsburgh’s vibrant and historic Strip District
• Voted the #1 history museum in the nation by USA Today 
• Voted Best Museum in Pittsburgh by Pittsburgh Magazine
• Highly professional, collegial staff and dedicated volunteers
• Located in Pittsburgh, one of America’s “most livable” cities
• Dynamic workplace in Pittsburgh’s historic Strip District
• Flexible work schedule, including potential for hybrid work
• Full benefits package, including medical, dental, and vision insurance
• Flexible Spending Account (FSA) options
• 403(B) retirement plans with employer match
• Paid time off (vacation, personal, and sick days)
• Paid Parental Leave
• Nine (9) paid holidays
• Company paid life insurance / LTD
• Wellness and Employee Assistance Program
• Discounts in the Museum Shop and Café
• Public transportation and parking options nearby

Requirements

• Minimum of an associate’s degree, or equivalent (2-3 yrs) experience in a related field (e.g., nonprofit management, data entry, administration, library science).
• 2-3 years of experience in database management, data entry, or administrative support, preferably within a nonprofit fundraising environment.
• Demonstrated experience with a donor database/CRM system (e.g., Raiser's Edge, Salesforce, DonorPerfect, Altru) is highly desirable.
• Exceptional attention to detail and accuracy is paramount.
• Strong organizational and time management skills with the ability to prioritize and manage multiple tasks effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required; advanced Excel skills, or the willingness to learn (e.g., VLOOKUP, pivot tables) is a plus.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively as part of a team.
• Strong problem-solving abilities and a proactive approach to work.
• High level of discretion and ability to handle sensitive and confidential information with integrity.
• A genuine interest in and appreciation for the center's mission and programs.
• Ability to use standard business equipment and related software.