Description

Veterinary Technician Supervisor - Emergency

Hillside Veterinary Clinic

Dallas, TX

Hillside Veterinary Clinic is looking for Veterinary Technician Supervisor to join our team as part of the Thrive Pet Healthcare community.

At Hillside Veterinary Clinic, a Thrive Pet Healthcare partner, you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community, you will experience the best of both worlds: a genuine local feel with the benefits of Thrive's national resources.

Job Summary:
The Veterinary Technician Supervisor oversees all Veterinary Technician staff at the practice by providing clinical guidance, staffing overview, and training. They work directly with the Practice Manager to ensure the hospital provides exceptional patient care through a well-trained team of technicians and up-to-date clinical protocols.

The ideal candidate:

• Manage all technical staff, ensuring a high quantity and quality of patient care and medical support to veterinarians
• Act as a role model in demonstrating hospital values
• Collaborate with the hospital management, associate veterinarians, and/or other supervisors to foster teamwork and facilitate a productive, professional working environment.
• Demonstrate leadership characteristics
• Display a commitment to developing both supervisory and staff's skills
• Maintain regular and reliable attendance
• Understands and consistently applies policies and practices.

Responsibilities:

• Oversees the operation of the technical support staff
• Provides appropriate level of staffing for both client and internal customer needs by creating schedules to fit the hospital’s needs.
• Must be able to effectively assign work to appropriate Certified Veterinary Technicians within the team concept. Interact with support staff, front desk, and kennel to ensure the best possible level of care for the pets
• Facilitates the effective handling of all staff complaints, processing and follow up, verbal and written
• Must become proficient in hospitals, procedures, fees, and computer information systems.
• Accurately handling and recording controlled drugs
• Serves as a role model and team leader to enhance overall team function. Interacts professionally with all staff.

Qualifications:

• Experience as a veterinary technician
• Credentialed Veterinary Technician (CVT/LVT/RVT)
• Must be well organized and able to multi-task effectively
• Excellent interpersonal communication skills
• Attention to detail and problem-solving skills
• Strong organizational and planning skills in a fast-paced environment
• Broad knowledge of animal science, medicine, and husbandry
• Availability to occasionally work uncommon hours, overtime, and on-call for emergencies

About the Hospital

At Hillside Veterinary Clinic, we provide primary and emergency care to dogs and cats in the greater Dallas area. Hillside Veterinary Clinic is a full-service companion animal hospital providing a broad spectrum of treatments and procedures. Its entire staff is committed to superior veterinary care throughout the life of your pet and quality client satisfaction for you, the pet owner.

Benefits - our care in action

Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:

• Competitive pay
• 401(k) with employer match
• Mental health resources, including 24/7 access to Lyra Health
• Paid parental leave
• Purr-ental leave for when you adopt a pet
• Employer-sponsored childcare and elder care
• Personalized care for every family-forming journey
• Discretionary funds and FREE CE courses
• Pet perks and veterinary service discounts
• Student loan management tools and assistance

Provide your best care with more bridges and less barriers.

We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish. And in our locally rooted, nationally connected community, you’ll be able to make connections, access opportunities and find support with ease.

Support for you is as vital as the support you provide.

You’ll Thrive with Us

At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:

• Our vast, diverse, and free library of continuing education courses - ThriveU
• Live, virtual interactive workshops to develop valuable leadership skills
• A program to designed to teach you the fundamentals of running a pet hospital
• Scholarship opportunities and tuition reimbursement
• Move into any specialty, hospital type, or environment - across the nation.
• Leadership training for a thriving and long career in the veterinary profession.

About Thrive

Vet-founded and Austin-born, Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide, united by a mission to shape the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners.

We bridge general practice, urgent care, specialty, and emergency care, and our locally rooted, nationally connected hospitals benefit from Thrive's extensive resources while maintaining their unique identities.

We believe that supporting our people is the key to helping pets thrive through every stage of life.

Join us where #WeThriveTogether. We provide customizable professional development opportunities, a supportive work environment that values work-life rhythms, and 24/7 mental health support.

At Thrive Pet Healthcare, we are committed to creating a culture where everyone from any background can be heard, respected, and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support, encourage, and celebrate the diverse voices of our teams and the communities we serve.