Description

Overview

Join Our Team! Full-Time Experienced Veterinary Assistant Wanted!

Location: Crossroads Veterinary Clinic, 15275 M-60, Three Rivers, MI 49093

Website: https://crossroadsveterinaryclinic.com

Are you a passionate, experienced Veterinary Assistant looking for a supportive, fun, and team-focused workplace? Crossroads Veterinary Clinic is a 4-doctor, AAHA-accredited practice seeking a Full-Time Veterinary Assistant to join our close-knit, compassionate team.
Why Crossroads?

At Crossroads, we don't just work together — we laugh, support each other, and genuinely enjoy our time as a team. Whether we're handling a busy surgery day or sharing funny stories after a tough week, we believe in open communication, mutual respect, and creating a positive environment for both our staff and clients.

Our team bonds outside of work too, with game nights, holiday celebrations, community service, and spontaneous meetups. We foster a culture of kindness, collaboration, and continuous learning.
What We Offer:

• Flexible schedule: Monday-Friday 8:30am-5:00pm, every other Saturday
  (Includes ½ day off during the week and extended hours on Monday/Wednesday, 7:30am-6:00pm)
• Hours: 32-34 hours per week
• Compensation: $15-$17/hour, based on experience
• Supportive leadership: Open-door policy, psychological safety, and encouragement to grow
• Continuing education: Opportunities to learn and develop new skills
• Modern tools: Rhapsody software, in-house lab equipment (Zoetis, Idexx), and cutting-edge tech like the Zoetis Imagyst AI cytology reader

What You'll Need:

• Experience in a veterinary assistant role for at least one year in a veterinary hospital.
• Proficiency in:
  
  • Restraint
  • Knowledge of vaccinations
  • Knowledge of preventives
  • Client communication
• A positive, team-first attitude

About Us:

We see dogs, cats, and a few pocket pets, and offer advanced services including orthopedic surgery, laser therapy, ultrasound, and more. Our clinic runs on empathy, clinical excellence, and a shared commitment to helping both pets and people.

We hold regular staff meetings and spontaneous team huddles to debrief, support each other, and celebrate wins — big or small. If you're looking for a workplace where your well-being is valued and your contributions are recognized, we'd love to meet you.

Apply today and become part of a team that truly feels like family.
We're excited to meet the next person who will laugh with us, grow with us, and help us continue to deliver exceptional veterinary care.

Benefits:

PTO - 80

Full-time team members will be awarded additional PTO based on their years of service.

Holiday Pay 48 hours to apply towards 6 recognized holidays (New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas Day)

*The holiday PTO hours can be used at the team member's discretion to cover the actual holiday as observed by the hospital or other absences with approval from their Manager.

Annual review with wage evaluation/potential for raises

Dream Fund - Potential annual bonus awarded.

Medical, Vision and Dental plans available

FSA and HSA options available

Maternity Leave

401K starting on day 1. The company offers up to a 4% match

Health Advocate - Employee Assistance Program

• Includes five face-to-face visits with a counselor per issue per rolling 12 months, without any cost to you
• 24 hour access
• Get help with depression, anxiety, family issues, substance abuse and more
• Learn strategies such as mindfulness to manage stress, anger and improve focus
• Locate childcare, eldercare, summer camps, special needs services and relocation support Easy access to legal/financial experts and information
• Work through relationship problems, divorce, grief and other life transitions
• Build coping skills to manage life's challenges and gain control of your life
• Explore webinars, courses and articles on a variety of well-being topics
• Visit the Personalized Legal Center, Financial Fitness Center and Mindfulness page
• ALL AT NO COST TO YOU!!!

Optional Insurances Available

• Life Insurance AD&D
• Short Term Disability Insurance
• Long Term Disability Insurance
• Critical Illness Insurance
• Accidental Insurance

Pet Benefits

Uniform Allowance

CE Benefits - Credentialed Veterinary Technician receive a $500 continuing education stipend plus 24 paid CE hours per year, Access to our online learning platform with RACE approved CE at your fingertips.

Internal Employee Rewards Program

• Reward your co-workers with points that are redeemable for gift cards.

We do offer externships for Veterinary Technicians and Vet Students.

Job Summary: The Veterinary Assistant aids and supports the medical support team in the operation of an animal facility in accordance with Mission Pet Health (MPH) hospital policy and procedures. The Veterinary Assistant also provides medical care to patients as allowed in the veterinary practice act.

Responsibilities

How you'll make an impact:

• Maintain and uphold the Core Values and Mission Statement of MPH.
• Assist in all daily duties for clinic care.
• Participate in any special cleaning duties.
• Provide client care by scheduling appointments, taking payments, and check-ins.
• Maintain excellent client communication.
• Record all pertinent medical, client and case related information in the patient record accurately with appropriate grammar, terms, and accurate information.
• Review medical records, estimates or discharge instructions with clients.
  Answer the phones in a courteous and informative way.
• Provide patient care under the direction of a DVM.
• Perform clinic upkeep as directed.
• Perform equipment maintenance as directed.
• Performs other related duties as assigned.

Qualifications

Required Knowledge, Skills and Abilities:

• Must be proficient in a variety of skills ranging from but not limited to laboratory, pharmacy, radiology, surgery, dental and nursing skills.
• Ability to demonstrate patience and composure in stressful situations, and ability to handle a fast paced
  environment.
• Ability to stay calm and efficient during a medical crisis.
• The employee must have mental processes for reasoning, remembering, mathematics, and language ability (reading, writing, and speaking the English language) to perform the duties
  proficiently.
• The employee must also be confident around pets.

Required Education and Experience:

• High School Diploma or equivalent required.

Physical Requirements:

• The employee must have the ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
• The employee must be able to endure sitting, standing, and walking on hard floor surfaces for extended periods of time.
• The employee must be Able to work in noisy work conditions with sounds from animals and equipment that can be moderately high.
• The employee will be routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards, and medication/controlled substances.
• The employee must possess sufficient ambulatory skills to perform duties while in hospital environment.
  The employee must have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The employee must have good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp and visual acuity to use a keyboard and operate equipment.

We put people first and never compromise on our values.

Apply today for immediate consideration!

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Mission Pet Health (MPH) is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law. We embrace diversity and are committed to creating an inclusive environment for all employees.