Description

Job Description

Reporting to the Lead Administrative Manager, the Undergraduate Operations Assistant plays a vital role in supporting the daily operations and student engagement initiatives of Undergraduate Programs in the Pamplin College of Business. This position serves as a primary point of contact for students, faculty, staff, and visitors, ensuring professional and efficient front office operations. The Undergraduate Operations Assistant also provides a broad range of administrative support, including financial processing, event planning and coordination, recruitment and outreach logistics, and student engagement programming. The ideal candidate is organized, detail-oriented, proactive, and able to manage multiple tasks in a fast-paced, student-centered environment. This position is expected to contribute to the Undergraduate Programs team with a spirit of collaboration and student care.

To ensure comprehensive training and integration into our college culture, the Undergraduate Operations Assistant will be fully on-site for the first six months. After this period, the role may shift to a hybrid schedule with up to one day of telework per week, subject to departmental needs.

Required Qualifications

• Demonstrated administrative or office experience in a professional setting.
• Experience using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent communication and interpersonal skills; ability to interact effectively with individuals across various roles and backgrounds.
• Strong organizational and time-management skills, with the ability to prioritize multiple tasks and meet deadlines.
• Ability to work independently and collaboratively in a team environment.

Preferred Qualifications

• Experience working in a college or university setting, particularly in student services, events, or outreach.
• Commitment to maintaining confidentiality and upholding FERPA regulations.
• Ability to provide excellent customer service and respond professionally to inquiries in person, over the phone, and via email.
• Experience with event coordination and support, including logistics, communication, and on-site assistance.
• Experience in marketing or communications support (e.g., newsletters, social media, email communication).

Pay Band

3

Overtime Status

Non-Exempt: Eligible for overtime

Appointment Type

Regular

Salary Information

Commensurate with experience starting at $40,000

Hours per week

40

Review Date

September 8, 2025

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Lisha Henshaw at [email protected] during regular business hours at least 10 business days prior to the event.

Advertised: August 20, 2025
Applications close: