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- Technology Specialist 1
Description
POSITION OBJECTIVE
Working under general supervision, provide operational and technical support as a member of a production team. Responsible for video production elements and components that support the news and promotion of the university, its business units, and related events. Responsibilities include capturing video/ audio of events, assistant editing, live productions, and may include project scope, writing, scheduling, finish editing, and management of projects. This position requires a keen ability to collaborate with clients/departments to organize source materials into integrated, coherent video/ media pieces as defined by client request and creative/brand standards. Abide by university and division policies and procedures.
ESSENTIAL FUNCTIONS
Operate audio, video, control and telecommunications equipment and systems. (25%)
Provide editing with Apple Final Cut Pro, digital video production using multiple camera formats, transcoding, and encoding audio and video. (20%)
Deliver, setup, operate and tear down MediaVision equipment and systems, which are required for special events. Provide the pick-up and delivery of university department equipment, people, and clients. (10%)
Provide technical and operational support for all operations and client services. (10%)
NONESSENTIAL FUNCITONS
Provide production services including broadcast image production services, CD ROM and DVD and/or multimedia services, on-line services, and stock video inventory. (5%)
Monitor and maintain the content of media servers including insuring that all content is inventoried, backed up and tracked for billing and quality control purposes. (5%)
Provide input regarding procedures and policies. Attend inter-departmental, intra-departmental, and project meetings as required. (5%)
Ensure the security and maintenance of departmental tools, equipment, and service vehicles. Including performing routine maintenance and upkeep to ensure all equipment and systems are in proper operating condition (5%)
Ensure the coordination of activities with other units, other university departments and external clients as required. (5%)
Participate in hardware evaluation, use and procurement. Locate and obtain programs from other sources when equipment fails or problems prevent recording of programs from satellite; notify all affected personnel of system changes. (5%)
Participate in training programs as required. (2%)
Provide equipment, system and/or operational training for faculty and staff who may be using various multimedia facilities. (1%)
Advise supervisor of existing problems or situations that affect (or could affect) daily operations. (1%)
Perform other duties as assigned. (1%)
CONTACTS
Department: Occasional contact with vice president and/or directors about production and project work; Weekly contact with manager about project coordination and production scheduling; Daily contact with team leader to discuss task assignment and supervision.
University: Occasional contact with administration about production and project work; Daily contact with faculty and staff to discuss production and project work.
External: Weekly contact with outside companies and/or meeting planners as required. Weekly contact with vendors to discuss project needs, production schedule and rentals.
Students: Daily contact with student employees to provide field supervision; Daily contact with students to discuss production, project work and/or even coordination, setup, and operation.
SUPERVISORY RESPONSIBILITIES
This position has no direct supervision of staff employees.
QUALIFICAITONS
Experience: 1 to 3 year experience in a professional media business (experience should have an emphasis on production environment: organizing and scheduling a production team in the studio, in EFP, or on remote location; working within an established budget for the production department and maintaining record of expenses, time, personnel, facilities, and rights for final project report; applying the fairness doctrine, copyright and related media guidelines to media and television production issues; operating professional computer-controlled video and media editing systems, studio and field production equipment).
Education/Licensing: Bachelor's degree in communications, television/radio productions, media production or electronic engineering technology or related field. Must possess a valid State of Ohio driver's license, a good driving record.
REQUIRED SKILLS
Working knowledge of state-of-the-art field video cameras using professional standards.
Strong working knowledge of editing fundamentals to determine content and format of video productions; duplicate and insert program segments. Experience editing in Apple¿s Final Cut Pro post-production environment, including the ability to translate ideas into clear visual materials and communications.
Ability to understand and execute complicated technical standards and practices requiring accuracy in review as it relates to verification, processing, preparation and updating of various documents and information while keeping consistent with organizational policies and procedures.
Ability to interface computer systems with modern video production and audiovisual equipment, including the familiarity and experience with the operation of audio, video, projection, and data projection equipment.
Familiar with all aspects of production control, studio and master control, edit suites, audio mastering suite, and other studio facilities including conference, program production training needs, dubs, and recording.
Strong organizational skills.
Ability to work on multiple projects simultaneously and to set and meet realistic deadlines, forecast changes, and communicate current and projected issues including the ability to recognize the importance of certain tasks and responsibilities and the ability to prioritize to ensure that deadlines are met.
Ability to look at situations from multiple perspectives, break problems into component parts, and look for underlying causes and thinks through the consequences of different courses of action.
Ability to develop in-depth understanding of client needs in order to be more helpful. The ability to consider different audience responses and choose the best method of communicating the message to each audience.
Ability to work well in a team environment. Ability to actively listen, respond to verbal and non-verbal clues.
Consistently models high standards of honesty, integrity, trust, openness, and respect for the individual. Ability to interact with colleagues, supervisors, and customers face to face.
Ability to be flexible to meet the constant changing scope and needs of the department, division and customers being served.
Ability to respond to difficult, a stressful or sensitive interpersonal situation in ways that reduce or minimize potential conflict and maintain good working relationships among internal and external customers.
Ability to recognize awkward or potentially embarrassing situations, which sometimes arise. Always aware of tone and careful choice of words, while at the same time ensuring that the intended message is clear, polite, and readily understood.
Ability to work effectively at all levels within an organization.
Ability to meet consistent attendance.
Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
WORKING CONDITIONS
Due to the demanding nature of providing video production services to a university campus, the position may be required to work flexible hours and change shifts during peak times of the year. Overtime is mandatory and extensive averaging 15 hours per week. This position has times of higher-than-normal working pressure due to tight deadlines and interaction with all levels of administration, faculty, staff, parents, students, and contractors. There are periods of high stress situations such as meeting project deadlines, the video recording and IMAG services of special events and at the beginning of and end of the academic year. The employee may be required to attend University events, meetings and functions outside normal working hours including weekends.
As a function of their normal job responsibilities, [U]Tech Digital Media personnel are required to carry a cellular phone during and after their normal work hours, including weekends. From time to time, delivery and set up of equipment will involve working in all buildings on campus, including residence halls, office buildings, medical buildings, classroom, and lab facilities. Case Western Reserve University prohibits the use of tobacco products on any property owned, leased, or rented by the university. Please see the CWRU Tobacco Free policy for more information.
As a function of their normal job responsibilities, [U]Tech Digital Media personnel are required to operate service vehicles. At times, this position will require driving university owned and/or their personal vehicles. From time to time, this position requires working in all buildings and areas on campus, including medical and science buildings and labs where occasional exposure is possible. This position will be using, or may be potentially exposed to animals, blood borne pathogens, general chemicals, and radioactive materials.
Because of the need to prepare and deploy various equipment for each project, this position requires ability to lift up to 45 lbs., a reasonable amount of physical ability and agility, in which job tasks may involve climbing ladders, maneuvering through tunnels, attics and other physically hard to reach locations, and carrying equipment and tools.
As a function of their normal job responsibilities, [U]Tech Digital Media personnel must supply their own hand tools (e.g., screwdrivers, hammers, tape measures, pliers, wrenches, nut drivers, etc.). Carrying cases, special cable tools, and/or power tools will be made available to the employee, by [U]Tech, on a sign out basis. As a function of their normal job responsibilities, [U]Tech Digital Media personnel are active in all areas of the campus regardless of time of day or weather conditions. Due to the number of high profile and formal events, which require an operator, the position occasionally requires appropriate clothing. The individual must therefore maintain an appropriate wardrobe for these events.
Requirements
QUALIFICAITONS
Experience: 1 to 3 year experience in a professional media business (experience should have an emphasis on production environment: organizing and scheduling a production team in the studio, in EFP, or on remote location; working within an established budget for the production department and maintaining record of expenses, time, personnel, facilities, and rights for final project report; applying the fairness doctrine, copyright and related media guidelines to media and television production issues; operating professional computer-controlled video and media editing systems, studio and field production equipment).
Education/Licensing: Bachelor's degree in communications, television/radio productions, media production or electronic engineering technology or related field. Must possess a valid State of Ohio driver's license, a good driving record.
