Description

Are you outgoing, knowledgeable, and service-oriented? Do you have a keen eye for kitchen and bath design? Do you have the determination needed to close sales and build lasting relationships? If so, we'd like you to join our team as a Showroom Salesperson.

About the Role:

You will:

• Provide expert product selection assistance and design advice to our showroom customers.
• Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing.
• Provide hospitality and warmly welcome each customer.
• Articulate your showroom value proposition to get your customer's attention, engage them, teach them, and show them the value you provide.

• Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward.
• Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability.
• Use sales reports and sales forecasting tools to meet or exceed established sales targets.
• Enter sales orders and bids, expedite purchases, and stay engaged with customers from the beginning to the end of projects.
• Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.

• Keep showroom clean, neat, current, stocked, and safely displayed.
• Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:

• 1+ years' experience in customer service or sales, plumbing showroom sales preferred

• Knowledge of products sold in the showroom preferred
• Valid driver's license

Our ideal candidate will also:

• Be knowledgeable of kitchen and bath design trends.
• Effectively use Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendars, and to create and analyze reports.
• Demonstrate outstanding customer service and verbal/telephone communications skills.
• Demonstrate a deep product knowledge related to kitchen/bath trends and be able to answer customer questions and identify opportunities to upsell or cross sell.

• Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.
• Be able to build influential relationships and trust with key vendor partners.
• Be able to build positive working relationships and inspire teamwork with co-workers.
• Be able to plan, organize, and multi-task.
• Be able to learn and operate the computer related systems used to process orders.
• Read, write, speak and understand English.
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.