Description

The Service Crew Lead is responsible for maintaining the café and its components and the supervision of service staff during daily operations. Performs jobs such as setting and resetting dining room tables, clearing tables, refilling water, and maintaining consistent and efficient unit specific service standards.

Essential Functions/Characteristics

Interacts professionally with other employees, customers, and suppliers.

Performs quality work within deadlines with or without direct supervision.

Works effectively as a team leader on all assignments.

Works independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Cleaning Services

Maintains service stations in a clean and orderly manner throughout shift.

Performs all opening and closing side work as specified by manager.

Removes plates and silverware when all guests have finished, following proper service standards.

Leadership

Works as a contact between service crew and management.

Directs service crew on daily/shift basis.

Additional Functions

This position does directly supervise b and is responsible for working as a team and completing task in a group setting.

FT Dining
$500 signing bonus after a 4-month satisfactory probationary period is completed.
** Competitive salary and excellent benefits package including health, dental, paid holidays, free parking, free meals during working hours, free uniforms, free gym membership, tuition benefits, paid employee referral program, and a generous 403(b) match **

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to interact with diverse and high volume customer base in a friendly and efficient manner.

Ability to use the time clock system properly, and record worked hours for processing.

Ability to take direction from multiple managers, supervisor and employees.

Ability to work in a team environment.

Ability to work calmly and effectively under pressure.

Must have problem-solving abilities, be self-motivated, and organized.

Commitment to quality service, and food and beverage knowledge.

Possess the ability to meet Dining uniform standards for this position.

Utilize all Personal Protective Equipment per Dining guidelines.

Wear a cut resistant glove whenever using a sharp or potentially sharp tool or instrument.

Ability to follow all of Dining health and safety standards and requirements.

At the University's discretion, the education and experience prerequisites may be accepted where the candidate can demonstrate, to the satisfaction of the University, an equivalent combination of education and experience specifically preparing the candidate for success in the position.

Roger Williams University is an affirmative action/equal opportunity employer and com-mitted to a diverse workforce. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other basis protected by applicable state and federal law. For information on our Non-discrimination policy, visit here.

RWU prohibits all forms of discrimination on the basis of sex in its education programs and activities and is required by Title IX of the Education Amendments of 1972 (Title IX) and its implementing regulations not to discriminate in such a manner. Complaints of Title IX sexual harassment should be reported to the Title IX Coordinator at the contact information listed below. Details regarding the formal complaint process can be found here: Title IX Sexual Harassment Policy and Procedures. All complaints of sexual harassment will be taken seriously and responded to promptly. TITLE IX COORDINATOR: Dr. Jen Stanley, 1 Old Ferry Road, Bristol, RI 02809 / Phone Number: (401) 254-3123 /Email Address: [email protected]

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