Description

SENIOR FACILITIES MAINTENANCE SUPERVISOR
Salary
$56.72 - $75.62 Hourly
Location 
Los Angeles, CA
Job Type
Regular Employee
Job Number
2400336-2
Cabinet
OPERATIONS
Cost Center
8370 - FACILITIES CONTRACTED MAINTENANCE SERVICES
Opening Date
07/23/2025
Closing Date
9/22/2025 5:00 PM Pacific
FLSA
Exempt
Bargaining Unit
AFSCME
 
Description
Benefits
Questions

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.
Description
Performs direct contract oversight and ensures contract compliance for outsourced services of combined labor and materials, required to maintain Metro’s facilities and Rights-Of-Way (ROWs). Jobs in this classification are assigned exclusively to the Operations Facilities Contracted Maintenance Services (FCM) Department, with exclusive responsibilities for overseeing complex contracted maintenance services.
Examples of Duties
 

Supervises the activities of FCM contractors and technical personnel, internal or external, engaged in the performance and delivery of contracted maintenance services
Oversees various aspects of the service contracts which includes development, review and update of contract documents, research, analysis, finances, technical knowledge, schedules, budget compliance, planning, and reporting with strong attention to detail
Works closely with Vendor/Contract Management (V/CM) to initiate and coordinate all procurement actions to ensure timely execution and service continuity
Prepares requisitions, detailed statement of work packages, cost estimates, and justifications for procurement of goods or services
Collaborates and coordinates efforts with V/CM to develop and review evaluation criteria and minimum qualifications; present scope overview during readiness review, pre-bid and kickoff meetings; review bids and proposals; participate in contractor selection process; conduct detailed review and analysis of bids/proposals submitted and prepare technical evaluations
Works closely with Procurement, Real Estate, Third Party Administrators, Engineering, and other Metro departments as well as various other public agencies to identify maintenance needs and responsibilities and provide comments on project drawings, plans, and specifications 
Conducts job walks for system expansion capital projects, develops punch list items for acceptance, and follows-up with project teams to ensure all items are corrected
Communicates effectively with the general public responding to inquiries and resolving maintenance issues
Conducts site visits and attends regular meetings to assesses contractor’s maintenance services to ensure appropriate progress, work methods and to evaluate quality, completeness, and compliance with contract requirements
Supervises activities associated with Memorandum of Understandings (MOUs); coordinates work with various stakeholders and ensures compliance with MOU requirements
Coordinates facilities and ROWs homeless encampment cleanup activities with the support of Metro’s system security and law enforcement
Reviews and maintains or manages the maintenance of records; prepares weekly and monthly activity reports
Develops and maintains comprehensive contracts, reports, standard operating procedures, spreadsheets, and correspondence, and keeps up-to-date documents and filing systems electronically and in hard copies
Develops annual department and contract budgets; ensures expenditures are in accordance with contract requirements and Board approved authority, and that contracts and projects are completed on-time within approved budget
Partners with Risk Management to inspect, investigate and document incidents related to contracted maintenance services; represents Metro in court cases and supplies expert testimonies related to contracted maintenance services
Utilizes a computer-based information system to submit requisitions along with complete bid packages, process work orders, incidents, timesheets, material requests, and performs other related tasks
Accounts for subordinate and personal compliance with all of Metro's safety rules, polices, and procedures
Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Working Conditions
Typical office situation
Close exposure to computer monitors and video screen

Physical Effort Required
Sitting at a desk or table
Operate a telephone or other telecommunications device and communicate through the medium
Type and use a keyboard and mouse to perform necessary computer-based functions
Communicating through speech in the English language required
Good distance vision and/or depth perception to judge distances
Color recognition (e.g., distinguishing wires, resistors, containers, light signals, etc.)
(AS) 

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro locations:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Open: Monday through Friday, 8am-4pm 
(Closed Sat & Sun) 

Metro Talent Hub
8501 S. Evermont Place
Los Angeles, CA 90044
Open: Monday through Friday, 9am-5pm
(Closed Sat & Sun)

East Los Angeles Customer Center
4501 B Whittier Blvd
Los Angeles, CA 90022
Open: Tuesday through Saturday, 10am to 6pm 
(Closed Sun & Mon) 

Wilshire/Vermont Customer Center
3183 Wilshire Blvd, Ste 174
Los Angeles, CA 90010
Open: Monday through Friday, 10am-6pm 
(Closed Sat & Sun) 

Rosa Parks Customer Center
Willowbrook/Rosa Parks Station
11720 Wilmington Ave
Los Angeles, CA 90059
Open: Monday through Friday, 6am to 6:30pm 
(Closed Sat & Sun) 

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date.  Late applications will not be considered.

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

Requirements

Minimum Qualifications
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

Bachelor's Degree in Engineering, Public Administration, Business, or a related field

ExperienceThree years of relevant supervisory experience in contracts management and budget administration of construction and/or maintenance contracts in the following areas facilities operations, track, signal, or traction maintenance, or rail engineering

Certifications/Licenses/Special RequirementsValid California Class C Driver License
24 hour on-call
Depending on assignment may be required to climb up to 50 feet
Possible exposure to physical, weather, electrical, mechanical, and chemical hazards
 
Essential Knowledge
Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

Theories, principles, and practices of project and contract management and business financial best practices
Financial and mathematical analysis, and statistical research
Computer applications; advanced knowledge of MS Office and the ability to excel in utilizing other computer applications in support of contracted maintenance services such as FIS, B2G Now, M3, EAMS and CIMS applications
Basic engineering
Contract maintenance management procedures
Applicable local, state, and federal laws, rules, and regulations relating to safety requirements and procedures, including HAZMAT (Hazardous Materials) and Storm Water Pollution Act
Principles of supervision
Maintenance Information Systems

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
Performing supervision and oversight for complex contracts
Planning, organizing, and monitoring the work of contractors in maintaining and repairing facilities and related systems
Acquiring and analyzing information and resources, identifying problems, and recommending solutions related to contracted maintenance services and in support of Metro's goals
Exercising sound judgment and creativity in making decisions
Communicating effectively orally and in writing
Interacting professionally with various levels of Metro employees and outside representatives

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
Recommend action plans, report on progress, review and comment on contract required documents, and respond to requests from management
Compile, analyze, and interpret complex data
Determine strategies to achieve goals
Prepare comprehensive reports and correspondence
Supervise internal or external subordinate staff
Manage workforce in a cost-effective manner
Read, write, speak, and understand English

Special Conditions The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.