Description

Charlotte, NC, USA
Full time
R25_0000023124

SUMMARY:

Under limited supervision, manages the Sales Center Customer Service Representatives, other similar employees, and their work. Responsible for the day-to-day operations and supervision of a team of sales center customer service representatives.

JOB DUTIES

• Plans, directs, supervises, and evaluates work flow.
• Coordinates work activities to achieve the volume expected to meet operational requirements.
• Recognizes and recommends operational improvements. Responsible for the day-to-day application of organizational policies and procedures.
• May approve special price concessions, quotes, bid allowances, or adjustments.
• May make hiring decisions and conduct performance appraisals. May have responsibility for more than one team.
• Performs other duties as assigned

EDUCATION & EXPERIENCE

• Typically requires a bachelor's degree
• Three (3) to five (5) years of related experience or the equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Leadership, communication, relationship and people management skills required
• Analytical and mathematic skills required
• Financial acumen required
• Reliability, organization and attention to detail required

PHYSICAL DEMANDS:

LICENSES & CERTIFICATIONS:

• None required.

SUPERVISORY RESPONSIBILITY:

• 5-10 Direct Reports

BUDGET RESPONSIBILITY:

• Yes

COMPANY INFORMATION:

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.


Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

PI277785156

Requirements

See Description