Description
POSITION OBJECTIVE
The Public Safety Transportation Driver serves the various constituencies of Case Western Reserve University in a manner that is consistent with the educational philosophy and principles of the institution. Provide a safe and efficient transportation service for students and employees, incorporating safe ride and responsible transport programs, while serving as a secondary level of security for the Division of Public Safety.
ESSENTIAL FUNCTIONS
Transport university passengers as dictated by the GPS software, during all types of weather conditions (rain, snow, etc.); during off-season hours, and university holidays. Submit comprehensive written incident reports as assigned. Conduct both vehicle and foot patrols of the campus while on shift. Complete security checks of all assigned university facilities to ensure their integrity and the safety of their contents. Respond promptly and professionally to requests for assistance and emergencies. (80%)
Serve as a security officer for public safety as instructed. Achieve and maintain all campus security requirements and training. Patrol campus areas in designated SafeRide vehicles. Enforce the rules, regulations and policies of the university, to maintain a peaceful and orderly academic environment. Conduct thorough security checks of all assigned facilities to ensure their integrity and the safety of their contents. Report any issues/concerns to management. Report any safety issues to dispatch and management. Serve as a Security Officer as needed. (10%)
Help provide security coverage for university special events such as athletics or other events requiring coverage. (10%)
NONESSENTIAL FUNCTIONS
Assist with training newly hired officers. (<1%)
CONTACTS
Department: Daily communication with public safety dispatch via portable radio and telephone. Frequent contact with patrol officers to exchange information.
University: Daily contact with faculty/staff and students during regular duties and special events.
External: Daily contact with the public during regular duties and special events.
Students: Daily contact with university students during regular duties and special events.
SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibility.
QUALIFICATIONS
Experience: Prior security experience is preferred. Must pass a thorough background investigation including criminal history. Candidates will be required to undergo psychological screening and a physical agility skills assessment.
Education/Licensing: High school education required, two-year degree in Law Enforcement/ Criminal Justice preferred. Possess and maintain a valid Ohio operator's license with no significant violations. Must be able to successfully receive Criminal Justice Information Services (CJIS) certificate and maintain throughout tenure of employment.
REQUIRED SKILLS
Possess the ability to interact in a sensitive, courteous and understanding manner with all members of the academic community with customer service skills.
Good verbal and written communication and computer skills
Must be familiar with and able to operate fire, security and communications equipment once trained.
Be able to operate a tablet once trained.
Ability to meet consistent attendance.
Ability to interact with colleagues, supervisors and customers face to face.
Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
WORKING CONDITIONS
Exposure to inside and outside environmental conditions. May require reaching, standing, walking, climbing, fingering, grasping and feeling, and the ability to lift or move objects of up to 20 pounds. May be exposed to hazardous situations.
Requirements
QUALIFICATIONS
Experience: Prior security experience is preferred. Must pass a thorough background investigation including criminal history. Candidates will be required to undergo psychological screening and a physical agility skills assessment.
Education/Licensing: High school education required, two-year degree in Law Enforcement/ Criminal Justice preferred. Possess and maintain a valid Ohio operator's license with no significant violations. Must be able to successfully receive Criminal Justice Information Services (CJIS) certificate and maintain throughout tenure of employment.
