Description

• Serve as primary point of communication for residents and their families regarding Plans of Care, therapies, treatment protocols, and ongoing care updates to ensure understanding and trust.
• Collaborate with interdisciplinary teams by participating in daily stand-up meetings and coordinating care with providers, financial services, and third-party payers.
• Monitor and respond to changes in residents' conditions, adjusting care plans as needed and performing utilization reviews to ensure timely and cost-effective treatment.
• Manage admissions, discharges, and referrals, coordinating both internal and external transitions of care for optimal patient outcomes.
• Maintain accurate, timely documentation and charting in compliance with policies, procedures, and regulatory requirements.
• Educate residents and families about diagnoses, treatment options, and care progressions to promote informed decision-making and reduce anxiety.
• Demonstrate strong interpersonal skills, maintaining professional, respectful communication with residents, families, staff, and external partners.
• Apply sound judgment and independent decision-making in complex care situations involving multiple stakeholders.
• Possess working knowledge of Medicare, Medi-Cal, and Medicaid programs, as well as experience navigating PCC (PointClickCare) systems.
• Meet licensing and credentialing requirements, holding an active LVN, LPN, or RN license (RN preferred), with CCM certification considered a plus.

Pay Range: $55-60/hr

Shift: PM (3pm - 11pm)