Description

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As the Executive Director in Connected Commerce Risk Management, you will lead a team responsible for providing comprehensive risk management oversight of the teams developing merchant offers, shopping, dining and travel experiences and the teams that service the clients that use them. Your role will be crucial in ensuring that our products and features are developed with a keen understanding of potential risks and protect our customers and the JPMorgan Chase brand.

Job Responsibilities:

• Lead and manage a team of risk management professionals, providing guidance, mentorship, and support.
• Develop and implement risk management frameworks to identify, assess, and mitigate risks associated with products, services and processed in the business
• Demonstrate a working understanding of Operational Risk, Reputations Risks and Financial Risks pertinent to the Travel, merchant offers, shopping and dining experiences and services offered to our clients
• Conduct regular risk assessments risks are reasonably identified and mitigated in the business
• Define and interpret metrics in order to understand the assess the materially of risk and the effectiveness of controls meant to prevent it
• Work effectively across cross functional groups to explain risks and influence how they are mitigated
• Monitor and evaluate emerging risks in the travel, merchant offers, dining, and restaurant reservation sectors.
• Provide regular reports and updates to senior leadership on risk management activities and findings.
• Foster a culture of risk awareness and proactive risk management within the organization.

Required qualifications, capabilities, and skills:

• Minimum 10 years in risk management or controls function
• 5+ years managing a team of business professionals

Preferred qualifications, capabilities, and skills:

• Experience in travel, marketing offers, or digital commerce a plus

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
\n
\n
\n
\n
\n We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.\n