Description
POSITION OBJECTIVE
The Residential Community Director (RCD) creates and facilitates an integrated residential learning environment that assists second-year students in achieving the goals of the undergraduate experience by enacting the mission and goals of both the O¿ce of Residence Life and the Division of Student A¿airs. This embedded (live-in) position provides comprehensive leadership and support for a community of 400 second-year students. Immersed in the student community, the residential community director actively manages the learning experience at both the community and individual level, monitoring and supporting students¿ holistic academic, social, and personal development while at Case Western Reserve University that results in successful retention to the third year.
As a student a¿airs professional at Case Western Reserve University, this position will be expected to contribute to building a welcoming and comfortable living community, focus on the well-being of others, and encourage curiosity among those we serve.
ESSENTIAL FUNCTIONS
Provide comprehensive leadership and support for a community of 400 second-year residential students by assessing the needs and interests of second-year students in order to complement and enhance the Second Year Experience, the transitions to and from the second year, and the connections between the second year experience and other critical points in the student journey. (10%)
Design and provide vision for student-led development of a residential community through the lens of the Division of Student A¿airs student learning domains (Social and emotional competence, Purpose and intentionality, Cultural and human appreciation, Community engagement, and Problem-solving) that results in creation a just and humane community that cultivates meaningful interactions, fosters individual student success, and creates purposeful environments in support all community members (10%)
Select, supervise, and direct a community leadership team, consisting of one (1) graduate-level Assistant Residential Community Director, 6-12 undergraduate-level Resident Assistants, and a community council. They provide leadership in implementing programs, initiatives, projects, and procedures that constitute the second-year residential experience, supporting departmental objectives, and furthering divisional strategic goals. (15%)
Maintain, track, manage, and execute a system of intervention and referral that supports the health, wellbeing, and safety of the residential students in their community through collaboration with the Dean of Students O¿ce, the Undergraduate Advising Support O¿ce, University Health and Counseling Services, and other relevant o¿ces. (15%)
Facilitate creation of, and adherence to, student-led community standards across residential ¿oors, establish reporting measures for residential issues, and lead a comprehensive response to all community-based concerns. Conduct educational intervention meetings with residential students reported to have violated the university standards of conduct. (10%)
Serve in an after-business-hours supervisor on-call (SOC) rotation and directly respond to student crises and emergencies for approximately 5,100 undergraduate student on-campus beds within the residential communities and Greek housing system. During business hours, serve as the main Residence Life contact for crises and emergencies that occur within the second year residential community. (6%)
Support department-wide functions by participating and serving in one or more department-wide project teams. (6%)
Manage residential community budget of approximately $125,000 by monitoring expenses for the community, authorizing routine expenditures, arranging for payment or reimbursement, and maintaining accurate records and oversight of ¿nancial expenditures within the budget. (6%)
Work alongside the O¿ces of University Housing and Facilities Services to ensure e¿cient functioning of residential facilities through the following administrative processes: room inventory, room changes, maintenance requests, and facility emergency response procedures. (6%)
Collaborating in planning, presenting, and implementing department-wide functions of departmental sta¿ recruitment, selection, and training of both graduate and undergraduate level sta¿ members. (6%)
Facilitate the community council¿s support of and collaboration with the O¿ce of Residence Life¿s student leadership organizations: the Residence Hall Association and the National Residence Hall Honorary. (6%)
NONESSENTIAL FUNCITONS
Perform other duties as assigned. (4%)
CONTACTS
Department: Continuous contact with professional sta¿, graduate student sta¿, and undergraduate student sta¿ within Residence Life for the purposes of student support and addressing concerns, supervision, project planning and implementation, programming, community development and ensuring the smooth functioning of the second year residential community.
University: Frequent contact with the O¿ce of Student A¿airs, the Dean of Students O¿ce, Case Western Reserve University Police, University Health and Counseling Services, University Housing, Facilities Services, Disability Resources, Multicultural A¿airs, Greek Life for the purposes of student support and addressing concerns, project planning and implementation, programming, community development, and assuring the smooth functioning of the second year residential community. Regular contact with the Undergraduate Advising Support O¿ce, faculty, and course instructors about student support and addressing concerns.
External: Regular contact with parents and/or family members of students for the purpose of answering questions and discussing their concerns within FERPA guidelines. Periodic contact with outside vendors and services and members of regional and national professional organizations for the purposes of project planning and implementation, and professional development. Occasional contact with prospective students and their families for the purposes of providing information during open houses and other enrollment related programming.
Students: Continuous interaction with undergraduate students for the purposes of student support and addressing concerns, programming, and ensuring the smooth functioning of the Second Year Residential Community. Regular contact with the Residence Hall Association, community councils, and other student organizations for the purposes of programming, community development, and ensuring the smooth functioning of the Second Year Residential Community.
SUPERVISORY RESPONSIBILITIES
Provide direct supervision for one (1) graduate-level sta¿ member, 6 to 12 undergraduate student sta¿ members, and a residential area of approximately 400 second-year students.
QUALIFICAITONS
Experience: 2 years of professional experience required in Residence Life or closely related functional areas in higher exaction. Experience may include multiple semesters of graduate-level employment or full-time employment.
Education: Master¿s degree in an appropriate discipline required. Master¿s degree in Higher Education, Student A¿airs, or Student Personnel preferred.
REQUIRED SKILLS
Commitment to and competency in working with individuals from different backgrounds and varying lived experiences.
Proven team-building, supervisory and sta¿ development skills.
Strong knowledge of residence life for students and best practices for higher education.
Ability to apply independent judgment and decision-making skills within the university policies and procedures. Capability to remain calm and make decisions in emergency situations.
E¿ective organization, planning and management skills.
Ability to build formal and informal communication channels. Excellent oral and written communication skills. Ability to listen to others carefully and attentively.
Ability to collaborate and develop partnerships.
Ability to maintain a work environment that is marked by community engagement and respect for others.
Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
Ability to meet consistent attendance.
Ability to interact with colleagues, supervisors, and customers face to face.
WORKING CONDITIONS
Typical o¿ce environment. Some weekend and evening hours are required.
Requirements
QUALIFICAITONS
Experience: 2 years of professional experience required in Residence Life or closely related functional areas in higher exaction. Experience may include multiple semesters of graduate-level employment or full-time employment.
Education: Master¿s degree in an appropriate discipline required. Master¿s degree in Higher Education, Student A¿airs, or Student Personnel preferred.
