Description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Property Loss Adjuster

Key roles

The ideal candidate for this position will be someone who is eager to deliver, with strong attention to detail who has the ability to work in a dynamic, fast paced environment. You will be responsible for delivering a quality service to claimants and insurers while successfully settling their property claims.

Specific responsibilities (including but not limited to)

• Claimant relationship management & Third-party relationship management - ensuring continuity of contact and arranging appointments

• In collaboration with claims support colleagues, conducting necessary pre-site inspection investigations and entering results and updates on the electronic file system

• Based on a comprehensive grasp of the case and liaising with claim support colleagues, communicating an action plan to the claimant and/or third parties - specifying actions, time frames, and deadlines

• In collaboration with claim support colleagues, monitoring the life cycle of a claim and progress chasing (ensuring fulfilment of action plans)

• Proactive management of a portfolio of property claims of varying complexity

• Applying policy cover, terms and conditions

• Preparing reports on the claim under investigation

• Arranging interim payments, examining costs and achieving a settlement

• Identifying suspect or fraudulent claims and dealing with the same in accordance with fraud guidelines

• Recording and resolving customer complaints

Qualifications/skills

• Minimum competency requirements accredited, CIP Qualification or higher (ACII/CILA a distinct advantage)

• Understanding and knowledge of building structures including an understanding of building defects and causes desirable

• Progressing towards further qualifications MDI, ACII/CILA desirable

• High level of proficiency in Word, Excel, and PowerPoint

• Time and priority management skills

• High level interpersonal and communication (verbal/written) skills

• Must hold a full clean driver's license

Benefits of working for Sedgwick in Ireland

• Bike to Work Scheme

• Tax Saver Travel Scheme

• Discounted onsite Gym Membership (Dublin 4)

• Discounted onsite Montessori (Dublin 4)

• EAP - Employee Assistance Programme

• Health Insurance Scheme

• Life Cover

• PHI - Permanent Health Insurance

• Exams & Professional Membership Fees

• Professional and personal development opportunities

Sedgwick Ireland is regulated by the Central Bank of Ireland (CBI). This role is subject to the Minimum Competency Code (MCC) as set out by the CBI. This code sets out the minimum professional standard for any person providing certain financial services, in particular when dealing with consumers. This role is classified as a Controlled function (CF5, CF6) and is subject to Fitness and Probity Standards, including the requirements outlined in the Individual Accountability Framework Act 2023. Successful candidates will receive training in relation to all regulatory requirements applicable to them.

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.