Description

• Lead end-to-end project management for SaaS implementations, upgrades, and integrations.
• Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
• Develop detailed project plans, including timelines, resource allocation, budgets, and risk mitigation strategies.
• Coordinate internal resources and third parties/vendors for flawless project execution.
• Serve as the primary point of contact for all project-related communication with clients, providing updates and ensuring customer satisfaction.
• Manage and facilitate communication between development, operations, sales, and customer success teams to ensure seamless project delivery.
• Perform risk management to minimize project risks and escalate issues as necessary.
• Monitor and track project progress, adjusting schedules and scope as necessary to meet changing project needs and requirements.
• Prepare reports for senior management on project status, KPIs, and other metrics.
• Ensure adherence to company and industry standards, compliance, and quality expectations.

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field.
• PMP certification mandatory.
• 3+ years of experience in project management, preferably in SaaS, software, or IT in the Middle East region.
• Strong understanding of SaaS platforms and cloud computing concepts.
• Exceptional interpersonal, negotiation, and communication skills in both English and Arabic.
• Strong organizational skills, including attention to detail and multi-tasking abilities.
• Willingness to travel within the GCC region.
• Prior experience in project management for international clients or within a multinational company.
• Knowledge of the local Saudi market and regulations, especially in sectors like finance, or government, is advantageous.