Description

Sports & Entertainment Division Location: On-site
Compensation: $75,000-$80,000 / Annually
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant's experience, skills, abilities, geographic location, and alignment with market data.
Schedule: Full-time, including weekends/Graveyard

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Join ABM as an Onsite Service Project Manager specializing in janitorial operations within our dynamic Sports & Entertainment vertical. This leadership position combines operational excellence with strategic client relationship management, overseeing facility operations for premier venues while driving financial performance and operational efficiency.
As the primary point of contact for clients ranging from property management teams to C-suite executives, you'll be responsible for the complete operational and financial success of your assigned projects. This role offers the opportunity to lead diverse teams, implement cost-saving initiatives, and support business development in one of the most exciting industry verticals.
What You'll Do Client Relations & Business Development

• Maintain exceptional relationships with clients at all levels, from property managers to senior executives
• Serve as primary liaison ensuring client satisfaction and proactive issue resolution
• Identify opportunities for service expansion and operational improvements
• Support new business development initiatives

Operations Management

• Lead and manage diverse operations teams to ensure high-quality service delivery
• Conduct regular building inspections to assess cleanliness, equipment condition, and safety compliance
• Oversee facility operations aligned with contractual and financial objectives
• Manage work order tracking and ensure timely completion of client requests
• Coordinate outsourced services and manage vendor relationships

Financial & Administrative Oversight

• Support budget preparation and manage cost-saving projects
• Oversee payroll processes, inventory management, and procurement
• Provide ongoing support for ABM's administrative, budgetary, and financial procedures
• Prepare and submit professional reports, surveys, and incident documentation

Team Leadership

• Ensure proper onboarding, training, and performance management of staff
• Conduct safety and compliance training programs
• Manage employee uniforms and Personal Protective Equipment (PPE)
• Supervise staff development and maintain high performance standards

Reporting & Communication

• Report daily to ABM District Manager and organizational leadership
• Collaborate with administrative, HR, financial, quality control, and safety departments
• Prepare incident/injury reports as required
• Process work orders for additional services through Corrigo system

What You Bring Required Experience

• 1-3 years of facility or janitorial management experience
• Proven leadership capabilities in project management capacity
• Experience in fast-paced, customer-focused environments

Technical Skills

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Strong project management abilities
• Excellent problem-solving and analytical skills
• Attention to detail with ability to draw reliable conclusions from data

Key Competencies

• Exceptional communication and interpersonal skills
• Strong organizational and leadership abilities
• Team management experience
• Client relationship management skills

Preferred Qualifications

• Bilingual capabilities (English/Spanish)
• Experience in sports or entertainment facilities
• Background in vendor management and contract oversight

#LI-TA

About Us

ABM (NYSE: ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.