Description

Job Description

POSITION SUMMARY:

The Program Partner is responsible for managing partnerships focused on assigned market(s) and/or program(s). Engagement will be at the national level with implementation at regional level with a focus on providing superior partnership service and results that save lives.

Assigned market:

NMDP's Campus Chapter program with a target recruitment audience of 18-24 years olds with focus on campuses with high African American, Hispanic/Latino and/or Asian American Native Hawaiian Pacific Islander student enrollment.

ACCOUNTABILITIES:

Program Management:

• Organize, track and perform one-to-one communication campaigns through all available communication channels (phone, email, text) to various audiences, as assigned by leader to engage constituents.
• Identify and research future opportunities within assigned market and elevate to supervisor for vetting within assigned market.
  
  • Assist in pitching, closing and managing approved Chapters.
• Maximize impact within scope of budget and human resources building upon volunteer network
• Act as subject matter expert to internal and external parties for assigned market.
• Act as relationship manager on assigned market to related contacts.
• Assume all program and operational management of assigned market including, but not limited to, lead management; training facilitation; meeting facilitation competition tracking reporting results and creating annual reports.
• Professionally represent NMDP at approved conferences and conventions, both virtually and in person
• Accountable to data driven KPIs including but not limited to registry members recruited per initiative, renewal/retention rate within target market etc.
• Responsible for assigned market impact reporting to key internal and external stakeholders.
• Support needs of the assigned market team under the direction of leader.
• Track and manage budget assigned to initiatives, with approval.
• Provide input to leader, and collaboration with team, on strategic planning and execute upon plan operationally.
• Collaborate through leader with MDPO marketing business partner in support of measurable marketing strategies and communication plans that support the growth and development of assigned market and partnerships.
• Collaborate with peer team to provide one NMDP voice and Chapter experience in market
• Anticipate and execute on the needs for internal and external stakeholders erring on the side of overcommunication and transparency
• Identify and act upon operational inefficiencies, escalating to peer team and leader
• Responsible for utilizing CRM (Salesforce) to capture Chapter activity, create campaigns and monitor campaigns created by team members, and Looker to track Chapter results.
• Other duties as assigned.

REQUIRED QUALIFICATIONS:

Knowledge of:

• Expertise working with and through diverse audiences including but not limited to diverse audiences: ethnicity, faith, gender and sexual orientation.
• A passion for working both with and through education, corporate and community partners
• Chapter management
• Training
• Project management
• Working with and through volunteers
• Effective communications & education strategies
• Event coordination

Ability to:

• Represent NMDP and reflect our organization values
• Influence cross-functional teams without direct authority
• Be professionally organized
• Track assigned partnerships through data and systems such as Salesforce, Looker and Donor Drive
• Utilize various software and communication platforms necessary for partner management (SharePoint, FirstUp, DigiDeck, Canva, etc.)
• Simultaneously manage multiple partnerships/initiatives in a fast-paced environment
• Thrive in and prefer a highly collaborative environment
• Communicate effectively to multiple audiences through multiple channels

Education and/or Experience:

• Bachelor's Degree in business, health care, education or closely related field or 5+ years subject matter expertise in cellular therapy recruitment, or other related field such as blood recruitment
• Working with clients or leaders from multiple backgrounds and disciplines

PREFERRED QUALIFICATIONS:

• Experience with NMDP partnerships, programs and/or initiatives.
• Background communicating effectively with targeted partnership populations areas such as: presentations, conferences, classrooms and volunteerism
• Professional connections into assigned market
• Experience creating, maintaining and revitalizing partnerships

TRAVEL: 5-10% may require travel at leader's discretion.Responsibilities

POSITION SUMMARY:

The Program Partner is responsible for managing partnerships focused on assigned market(s) and/or program(s). Engagement will be at the national level with implementation at regional level with a focus on providing superior partnership service and results that save lives.

Assigned market:

NMDP's Campus Chapter program with a target recruitment audience of 18-24 years olds with focus on campuses with high African American, Hispanic/Latino and/or Asian American Native Hawaiian Pacific Islander student enrollment.

ACCOUNTABILITIES:

Program Management:

• Organize, track and perform one-to-one communication campaigns through all available communication channels (phone, email, text) to various audiences, as assigned by leader to engage constituents.
• Identify and research future opportunities within assigned market and elevate to supervisor for vetting within assigned market.
  
  • Assist in pitching, closing and managing approved Chapters.
• Maximize impact within scope of budget and human resources building upon volunteer network
• Act as subject matter expert to internal and external parties for assigned market.
• Act as relationship manager on assigned market to related contacts.
• Assume all program and operational management of assigned market including, but not limited to, lead management; training facilitation; meeting facilitation competition tracking reporting results and creating annual reports.
• Professionally represent NMDP at approved conferences and conventions, both virtually and in person
• Accountable to data driven KPIs including but not limited to registry members recruited per initiative, renewal/retention rate within target market etc.
• Responsible for assigned market impact reporting to key internal and external stakeholders.
• Support needs of the assigned market team under the direction of leader.
• Track and manage budget assigned to initiatives, with approval.
• Provide input to leader, and collaboration with team, on strategic planning and execute upon plan operationally.
• Collaborate through leader with MDPO marketing business partner in support of measurable marketing strategies and communication plans that support the growth and development of assigned market and partnerships.
• Collaborate with peer team to provide one NMDP voice and Chapter experience in market
• Anticipate and execute on the needs for internal and external stakeholders erring on the side of overcommunication and transparency
• Identify and act upon operational inefficiencies, escalating to peer team and leader
• Responsible for utilizing CRM (Salesforce) to capture Chapter activity, create campaigns and monitor campaigns created by team members, and Looker to track Chapter results.
• Other duties as assigned.

REQUIRED QUALIFICATIONS:

Knowledge of:

• Expertise working with and through diverse audiences including but not limited to diverse audiences: ethnicity, faith, gender and sexual orientation.
• A passion for working both with and through education, corporate and community partners
• Chapter management
• Training
• Project management
• Working with and through volunteers
• Effective communications & education strategies
• Event coordination

Ability to:

• Represent NMDP and reflect our organization values
• Influence cross-functional teams without direct authority
• Be professionally organized
• Track assigned partnerships through data and systems such as Salesforce, Looker and Donor Drive
• Utilize various software and communication platforms necessary for partner management (SharePoint, FirstUp, DigiDeck, Canva, etc.)
• Simultaneously manage multiple partnerships/initiatives in a fast-paced environment
• Thrive in and prefer a highly collaborative environment
• Communicate effectively to multiple audiences through multiple channels

Education and/or Experience:

• Bachelor's Degree in business, health care, education or closely related field or 5+ years subject matter expertise in cellular therapy recruitment, or other related field such as blood recruitment
• Working with clients or leaders from multiple backgrounds and disciplines

PREFERRED QUALIFICATIONS:

• Experience with NMDP partnerships, programs and/or initiatives.
• Background communicating effectively with targeted partnership populations areas such as: presentations, conferences, classrooms and volunteerism
• Professional connections into assigned market
• Experience creating, maintaining and revitalizing partnerships

TRAVEL: 5-10% may require travel at leader's discretion.