Description

Department:

38592 Wake Forest Baptist Medical Center - Retail Pharmacy: Specialty Rx

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

M-F First Shift

Pay Range
$24.85 - $37.30

Position Highlights:

• Full-Time, Days
• 1st shift, Monday-Friday
• Winston Campus
• $6,000 sign-on bonus eligible position for qualified candidates! Click here for more information!

Major Responsibilities:

• Leads the shift or area by assigning, monitoring, and reviewing progress and accuracy of technician work. Acts as a resource to team members and provides day to day direction including addressing urgent customer and team member needs. Provides guidance on more complex issues and escalates concerns and resource needs to department leadership as appropriate.

• Assists with human resource responsibilities which may include interviewing, selection, development, conflict resolution, and engagement. Assists in interpreting policy and procedures and updates staff on changes. Holds team members accountable to policy and procedure.

• Identifies quality improvement opportunities and collaborates with site leaders to design and implement quality improvement initiatives. Leads teams to identify best practices support implementations.

• Works in a flexible manner to ensure that department resources are appropriately distributed and that a safe environment is maintained at all times. Assumes duties for other technicians as needs arise. Serves as a role model for safe, effective, and efficient care and as a liaison between technician team and department leadership.

• Runs appropriate reports to ensure that productivity, financial, legal, regulatory, and accreditation needs are being met on each shift. Follows up when gaps are identified and promptly escalates concerns.

• Oversees use of automation and technology to maintain equipment and provide a safe and effective work environment. Troubleshoots department automation and complex distribution needs.

• Ensures that department documentation is correct and satisfies all legal, regulatory, and accrediting bodies. Addresses gaps in documentation and escalates concerns to department leaders promptly.

• Participates in the development and implementation of training materials and programs. Trains other team members and help ensure that orientation, training, education and competency are complete and documented.

• Actively takes part in sharing information in department huddles and team member meetings. Collaborates with department leadership to ensure updates and changes are effectively communicated to all team members. Identifies opportunities to improve team member engagement and culture of safety in the department.

What You Will Need

• High school diploma or GED equivalent required.
• PTCB/NHA technician certification (CPhT) required.
• North Carolina Board of Pharmacy registration as a pharmacy technician required within 30 days of hire.

Nice To Have (Not Required)

• Successful completion of a formal technician training program preferred.
• One-year previous pharmacy experience preferred.
• Associate degree in a healthcare or business-related field preferred.
• Previous supervisory experience preferred.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Supports the development, implementation, and maintenance of processes that ensure safe, efficient and high quality pharmacy operations and patient care. Takes accountability for pharmacy technician development and safety and quality improvement across all pharmacy processes. Provides support for pharmacy technicians, pharmacists, and interdisciplinary team members.