University of Houston - Downtown
Houston, Texas
(on-site)
Posted
1 day ago
Job Type
Full-Time
Min Education
None
Salary - Type
Yearly Salary
Job Function
Accounting/Finance
Description
Department: User Support Services Salary: $12.00 per hourDescription:
This position is at the Kingwood Campus
Duties:
- Monitors the operation of the general computer lab
- Assists with Software installations if needed
- Greets students as they come into the general computer area
- Performs other duties as assigned
- Provides data entry for the Help Desk Ticketing System
- Provides first-tier user support to students and faculty
- Performs opening and/or closing procedures, and other duties as assigned
Knowledge, Skills, and Abilities:
- Must have good telephone etiquette and good customer service skills
- Knowledge of Windows Operating Systems, Internet browsers, MS Office Professional Suite, and other applications
- Must be a self-starter in exercising initiative with the ability to get things done by performing daily tasks effectively
- Solve basic routine Software and Hardware issues as necessary
Qualifications:
- Must be a current UHD student
- Must be able to work the evening shift (4 pm to 9 pm) and/or split shift
- Experience requirements: Less than one year
All positions at the University of Houston-System are security sensitive and will require a criminal history check.
The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.
Job ID: 80097813