Description

Overview

Lead the Way as Medical Director at City Way Animal Clinic- Mass Ave (Indianapolis, IN)

Are you an experienced Medical Director or an ambitious Associate Vet ready to take the next big step? City Way Animal Clinic- Mass Ave is looking for a dynamic leader to guide their practice in the heart of Indy-and we're excited to meet you!

About Us:
City Way Animal Clinics is a community-focused group committed to top-tier care for pets and people alike. We pride ourselves on honesty, compassion, and deep Indy roots.

Why This Role Rocks:

• Shape the Future: Take the reins on strategy, team development, protocols, and patient care. Your vision, your leadership.
• Autonomy + Support: You'll run the show, but never go it alone-our experienced leadership team has your back!
  
  Competitive Perks:
  
  • Strong base salary + production bonus + hefty sign-on
  • PTO, health benefits, 401(k) w/ match
  • CE allowance, wellness support, and a flexible schedule

What We're Looking For:

• A leader who inspires and empowers
• A strong clinician with high standards for care
• Someone who thrives in a fast-paced environment and keeps things fun
• A builder-of teams, culture, and lasting client relationships

Let's Connect!
If you're ready to lead, grow, and make an impact-we want to hear from you.

Responsibilities / Qualifications

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive, percentages are guidelines but may vary based on clinic needs determined by the Hospital Director.

Veterinary Duties (80-90%)

• Perform duties included in the associate Veterinarian job description.
• Achieve specific production goals as elected in hospital's annual planning.
• Maintain veterinary excellence by attending annual CE, striving for continuous improvement, and leading innovation within the veterinary team.

Medical Director Duties (10-20%)

• Consistently role model Medical Excellence, setting the example for the highest quality of medicine, client service, education, and efficiency.
• Continuously strive to establish excellent relationships with all doctors resulting in engagement, retention, medical and surgical skill development, compassion fatigue abatement and modeling leadership that serves.
• Manage the veterinarians in the hospital to include regular performance discussions, performance reviews, hiring, firing, discipline, corrective actions and the like.
• Conduct regular coaching conversations with veterinarian team to support their ongoing individual development including production report and PCT review.
• Support Practice Manager in establishing doctor schedule to ensure client needs for convenience and availability are met.
• Participate in interview process for associate veterinarians; other staff as needed to support PM.
• Attend annual conference held by MVP and demonstrate willingness to participate in networking events from time to time.
• Attend hospital staff and leadership meetings as appropriate.
• Hold monthly hospital doctor's meetings to include:
  • Educating and leading the veterinary team to make determinations around sku consolidation, appropriate product selection and laboratory strategy.
  • Ensure timely conveyance of contemporary topics and providing educational pieces in the pursuit of medical excellence.
  • Discuss new procedures and services that can be offered to clients to grow the business.
• Strive for a culture of teamwork amongst all team members via engagement and empowerment with a high eNPS. Work to understand how to get the most from each individual veterinarian as everyone's style and motivations are different. Look for good in all and leverage unique skills.
• Promote and role model a culture of recruitment and mentorship. Supervise internship, externship, and mentorship programs to ensure a positive experience for students and/or new graduates.
• Serve as an ambassador for your hospital and MVP via community engagement including schools, universities and local events.
• In collaboration with the Practice Manager or Inventory Manager ensure compliance with local, state, federal and DEA regulations within the hospital ensuring hospital is exercising best practices for controlled substance compliance.
• Support Practice Manager in MVP initiative rollouts at the hospital level.
• Maintain and uphold Core Values and Mission Statement of MVP.

Qualifications

(Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required)

• Doctor of Veterinary Medicine; minimum of 2 years' practical clinical experience.
• Understanding or willingness to learn financial and operating management of the hospital.
• Intermediate computer skills and proficiency in MS Excel, MS Word, Outlook, and PowerPoint required.

ESSENTIAL BEHAVIORS, SKILLS, AND ATTITUDES REQUIRED FOR SUCCESS IN THIS POSITION

• Commitment to Mission Veterinary Partners core values of Service, Teamwork, Continuous Improvement, Accountability, Do the Right Thing and Treat Everyone Like Family. Demonstrate those positively and proactively in all your interactions.
• Ability to work collaboratively with colleagues, Veterinarians, and teammates to create a growth driven, team-oriented environment.
• Excellent written, verbal, and interpersonal communication skills with an acute ability to listen attentively and to communicate effectively throughout all levels of the organization.
• Relationship-building skills and servant leadership mentality; ability to appreciate people with different backgrounds and points of view.
• Demonstrated knowledge and understanding of internal and external Standards of Conduct as well as legal regulatory requirements.
• Engagement in MVP programs and resource to expand expertise in leading and building teams, managing and influencing people, and customer service excellence.
• Engagement in MVP programs and resources to expand expertise in all aspects of teammate management including but not limited to recruitment, hiring, retention, promoting, disciplinary actions, job performance evaluations and teammate professional development.
• Enthusiasm and desire for progressive, growth culture required.