Description

Duet helps older adults and adults with disabilities who are homebound through critically needed volunteer-based services including nonemergency medical transportation, grocery shopping, friendly visiting, minor handyperson work, paperwork and technology assistance, and access to other essential services. This full-time position (40 hours per week) supports and manages these vital services as part of Duet’s Homebound Adult Services team, resulting in improved well-being for hundreds of homebound adults each year.  

Individuals who enjoy serving others, have experience in program management, and want to be part of a compassionate approach to supporting vulnerable and underserved populations will excel in this role as part of the Duet team. As with all Duet staff, this position will strive at every opportunity to promote organizational goals, values, and our guiding principle of inclusiveness to embrace all people into our community of care.

Requirements

Key Skills, Requirements, and Responsibilities:

1.       Manage the onboarding of volunteers and homebound adults.
2.       Supervise Homebound Adult Services Coordinator(s) as assigned.
3.       Provide support and direct service to volunteers and homebound adults.
4.       Refer homebound adults to internal and external services and programs. 
5.       Conduct homebound adult home assessments. 
6.       Provide outreach to targeted and underserved communities.
7.       Develop positive relationships with service recipients and volunteers through written communications, phone calls, and meetings. 
8.       Support and help facilitate volunteer orientations, community presentations, educational programs and forums, and participant recognition activities. 
9.       Accurately input service activities into data management system.
10.       Participate in reviewing participant surveys and reports.
11.       Prepare print and digital materials including flyers, newsletters, and emails.
12.       Support and help as needed with special initiatives and Duet-wide events.
13.       Promote a culture of philanthropy at Duet.
14.       Carry out additional duties and initiatives as assigned.  

Highest Priority Personal Attributes:

• Compassionate and self-aware
• Flexible and patient
• Culturally competent and inclusive of diverse backgrounds
• Willing to learn and grow
• Reliable and self-directed; demonstrate initiative and resourcefulness
• Able to manage time well and handle multiple projects concurrently
• Able to problem solve, plan, organize, and carry out activities as well as to monitor progress in reaching goals
• Committed to Duet's mission, vision, values, and guiding principles

Qualifications:

• Familiarity with community resources
• Excellent written and verbal communication skills
• Bilingual preferred (Spanish and English)
• Experience with and comfort utilizing computers and related technology; expert skills in Microsoft Office (Word, Excel, Outlook, etc)
• Experience in working with older adults or vulnerable populations
• Valid driver's license and ability to travel within Maricopa County
• Valid Level One Finger Print Clearance card or ability to obtain one
• Post-secondary education preferred
• Able to lift 30 pounds

Benefits:

• Flexible work environment
• Health and life insurance
• Retirement plan contributions
• Vacation, sick, personal, and holiday time off
• Mileage reimbursement
• Hybrid work environment: Employees have the opportunity to work from home two days per week after an introductory period.

To apply:

Email resume with cover letter to

Celeste Plumlee, MSW, MPA

Director, Homebound Adult Services

Duet: Partners In Health & Aging

[email protected]