Description
Job Description Summary
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
Coordinates the installation, maintenance and repairs of building systems & equipment, within areas of specialty, such as plumbing, electrical or HVAC.
Performs and coordinates preventative maintenance to ensure that the condition of facilities, Credit Union vehicles, maintenance/construction equipment, and management systems are operating effectively and safely, including but not limited to; electrical, plumbing, HVAC, fire alarms, carpentry, welding, diesel/natural gas generators and locksmithing.
Works and coordinates with Building Systems Specialist to ensure Preventative Maintenance Plans are established and adhered to.
Works on assigned projects, and makes appropriate decisions based on work experience.
Responds to maintenance emergencies, resolves problems and exchanges information on maintenance and repair status.
Works on other general facilities projects including changing bulbs, installing water closets, replacing water lines, installing hot water heaters and unclogging drain lines.
Assists with breakdown, rebuild, delivery, relocation and removal of furniture and other items throughout the Credit Union.
Assists Community Relations department with set-up duties for events in a timely manner.
Serves as a mentor to Maintenance Technicians with emphases specific to trades, expertise, safety & security.
Maintains current knowledge of and ensures compliance with regulatory requirements, OSHA and Credit Union policies and procedures.
Develops teamwork and collaborative relationships within the Credit Union.
Company Wide Expectations
Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.
Delivers friendly, caring service to internal and external members.
Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.
Follow all physical and online security procedures and maintain strict confidentiality of all member information.
Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.
Works scheduled hours and maintains punctuality.
Performs other related duties as assigned or requested.
EDUCATION/EXPERIENCE
Minimum Qualifications
To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required.
An equivalent combination of education and experience may be considered.
Education Requirements
Required - High School or GED
Required - Vocational / Technical - Relevant state certification or license in electrical, plumbing or HVAC.
Required - Valid US driver's license.
Required - Must have a valid DOT health card or must pass a DOT physical and obtain a DOT health card within 30 days of employment.
Preferred - Commercial Drivers Licenses (CDL)
Experience Requirements
Required - 3 Years - Relevant commercial building facilities maintenance experience.
Required - Specialized experience in maintenance area of focus.
Required - Annual OSHA training on specific tools, equipment, and/or procedures included but not limited to; Forklift, Lockout/Tagout, lifting, slip trips and falls.
SKILLS/ABILITIES
Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.
Demonstrate proper lifting and safety techniques.
Safe driving practices.
Provide guidance in the resolution of problems utilizing knowledge and experience within areas of responsibility.
Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.
Use correct English including spelling, grammar and punctuation.
Operate computers and use business software and other standard office equipment.
Understand and follow written and oral instructions.
Set priorities and manage one's own time effectively.
PHYSICAL DEMANDS
Physical Demands Disclaimer
The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
Constant standing, sitting, walking, bending and climbing.
Using hands repetitively to handle, feel or operate computers and other standard office equipment.
Reaching with hands and arms.
Good vision, including but not limited to; close and long vision, depth perception and ability to distinguish color and shades.
Good hearing, in regular proximity and in louder work environments including but not limited to; warning signals and operating equipment sounds.
Lifting and carrying up to and in excess of 100 pounds.
WORK ENVIRONMENT
Work Environment Disclaimer
An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;
Work Environment
Works in both indoor and outdoor environments.
Work hours may include early mornings, evenings, nights, weekends or holidays.
Noise level in the work environment is usually moderate.
Occasionally exposed to moving mechanical parts and equipment.
Occasionally exposed to fumes or airborne particles.
Occasionally exposed to outside weather conditions.
Occasionally exposed to risk of electrical shock.
Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.
We are proud to be a Drug-Free and Tobacco Free Workplace.