Robert Walters Hong Kong
Hong Kong, Hong Kong
(on-site)
Posted
3 days ago
Job Function
Financial Services
Description
Responsibilities:- Specific elements of client servicing for existing investors:
- Support the production of standard reporting such as quarterly newsletters, monthly reports, marketing presentations, and weekly NAV estimates
- Handle ad hoc reporting requests such as DDQs (quarterly and annual) and other one-off reporting items as requested by investors
- Support daily responses to ad hoc investor inquiries that come into the investor email inbox
- Support the day-to-day relationship with the fund administrator, including supervision of the investor quarterly dealing inflows / outflows process (though the administrator handles the bulk of this work, we do a check to make sure all is correct)
- Assist in AML / FATCA documentation reviews / requests and chasing responses from clients for the Administrator's review
- Support maintenance of the CRM system, including contact details and distribution lists
- Support other special projects from time to time that the broader non-investment team is working on. These ad hoc projects can include data performance analytics, and other investor related compliance topics.
Qualifications:
- 6-11 years of direct experience servicing institutional clients at a leading investment management firm, investment bank, or fund administrator
- Fluent level written and spoken English
- Detailed knowledge of:
- inputs and processes to produce and distribute fund management reporting
- common investor queries related to servicing and reporting
- Outgoing / personable / well-spoken and able to liaise well with internal teams as the role will work closely with operations, IR and compliance
- Strong Excel and PowerPoint skills
Job ID: 80147226
