Description

Oversee all parts inventory functions and monitor accuracy to company standard, 98.5%. Manage inventory adjustments and investigate discrepancies. Supervise all routine customer credits and returns. Process all authorized parts and surplus returns.

ESSENTIAL FUNCTIONS:

• Enter new and changed locations daily. Review and correct any system noted errors daily.
• Schedule and manage daily perpetual parts count.
• Develop and maintain a perpetual count schedule. Ensure each location is reviewed at least once per quarter.
• Maintain, post, and communicate the schedule to all Parts people regarding: lines counted, accuracy level, areas of concern, and perpetual count accuracy objective.
• Investigate discrepancies found during the perpetual counts and recounts. Review and reconcile positive/ negative parts report after each count.
• Assist in one inventory audit per year.
• Review on hand adjustments needed to match the systems. All bin short transactions are reviewed to determine the cause of discrepancies.
• Supervise and complete monthly parts return.
• Process all warranty claims for new stock. Defective parts from stock and all service letter notifications are charged to the appropriate warranty work orders and delivered to the correct areas.
• Maintain all current stock orders and transfers. Ensure that all stock orders and transfers are received and updated to inventory within defined time limits.
• Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.

ADDITIONAL RESPONSIBILITIES:

• Grow skills in client interaction and counter responsibilities.
• Maintain good housekeeping standards.
• Travel to branch stores, customer sites, and product schools as needed.
• Assist with emergency backorder claims. Expediters are informed about the discrepancy and action taken.
• Authorize parts are compiled and returned to Caterpillar.
• Must accomplish training and serve as a Green Belt in support of Empire's Six Sigma program.
• Work within and promote corporate values

KNOWLEDGE SKILLS AND ABILITIES :

• Familiar with DIS and its functions.
• Familiar with the AMEX inventory system.
• Knowledge of office computer software such as Microsoft Excel.
• Must be willing to work Saturdays and overtime.
• Must be able to meet all safety requirements for applicable safety policies and use of all required safety equipment.
• Must have acceptable attendance to meet all company standards and requirements.

EDUCATION AND EXPERIENCE:

• Proof of high school diploma or General Education Degree (GED).
• An undergraduate four-year degree.
• Minimum of 4 years related experience.
• Must be able to communicate (speak, read, comprehend, write) in English.

PHYSICAL DEMANDS :

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, use of hands, handle, or feel and talk or hear.
• The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
• The employee is occasionally required to lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
• The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
• The noise level in the work environment is usually office moderate.