Description

External Retirement Plan TRS or ORP Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information
8am-5pm, Monday-Friday
Advertised Salary Negotiable Posting Date 09/04/2025 Open until filled Yes Closing Date Proposed Starting Date 10/01/2025 Special Instructions to Applicants Location of Vacancy Athens Area EEO Policy Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Position Information

Classification Title Student Services Pro II FLSA Exempt FTE 1.00 Minimum Qualifications
Bachelor's degree in a related field or equivalent and 2 years of professional experience
Preferred Qualifications
Knowledge of Banner, Slate and DegreeWorks. Knowledge of Slate or other CRM programs. Familiarity with higher education and graduate degrees.
Position Summary
The Student Services Professional II is primarily responsible for monitoring the completion of degree requirements for graduate students as reported to the Graduate School. This role includes processing forms and clearing degrees for assigned graduate students, using discretion and independent judgment with respect to compliance with Graduate School policies. This position will advise faculty, staff and graduate students as needed throughout the student's progress to complete degree requirements. In addition, this position will work with the Slate core team to implement the transition of graduate degree forms to Slate online system and support the continuous improvement of systems and processes for monitoring graduate students' degree progress and completion.
Knowledge, Skills, Abilities and/or Competencies
The successful applicant will have excellent customer service skills and the ability to perform tasks accurately and efficiently in a fast-paced office environment. Attention to detail and the ability to take actions based on established policies and procedures are essential.
Physical Demands
Sitting for long periods of time.
Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

• Supporting assigned students with graduation and degree completion.
• Specific duties include identifying and reviewing requirements for students who have applied for graduation each semester, processing relevant academic milestones (e.g., comprehensive exams, exit exams, defenses) and clearing students for graduation each semester.

Percentage of time 40 Duties/Responsibilities

• Process advisory committee forms by verifying faculty eligibility and other requirements.

Percentage of time 15 Duties/Responsibilities

• Lead and manage the Enrolled Student Services Slate system for enrolled student processing. Assist with form building, query building, creation of messages to enrolled students.
• Assist with workflow design improvements to support enrolled student tracking.
• Assist with design and creation of dashboard portals in Slate.

Percentage of time 20 Duties/Responsibilities

• Process requests on behalf of assigned students for degree objective changes, programs of study changes, transfer of credit, and admission to candidacy in accordance with Graduate School policies.

Percentage of time 15 Duties/Responsibilities

• Provide guidance and counsel to students, faculty, and staff as needed regarding degree requirements and related procedures/forms.

Percentage of time 5 Duties/Responsibilities

• Various other tasks as assigned, including assistance with Graduate Commencement twice a year and Graduate School orientation once a year.

Percentage of time 5

Contact Information

Recruitment Contact

Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name Cheri Bliss Recruitment Contact Email [email protected] Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

1. Resume/CV
2. Cover Letter

Optional Documents