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Description
Gas & Water Field Specialist, Senior
Description:
The Gas & Water Field Specialist, Senior supports field operations by responding to emergencies, performing system turn-ons/turn-offs, and providing routine maintenance for gas and water systems. This role requires flexibility to work assigned shifts, including on-call rotations, weekends, holidays, and during emergency conditions.
Key Responsibilities:
Investigate gas and water leaks and recommend corrective actions.
Respond to fire and carbon monoxide calls.
Verify meter readings, addresses, and billing information.
Consult with customers regarding appliance operation and safety.
Maintain meter reading and AMR maintenance equipment.
Enter meter readings into data terminals and perform manual reads as needed.
Conduct monthly meter reading audits.
Perform AMR maintenance and support mobile route operations.
Drive assigned routes and communicate with customers and staff.
Complete other duties as assigned by supervisor.
Requirements
Minimum Training and Experience:
High School Diploma or GED.
Two years of experience in gas/water pipelines, plumbing, or a related field.
Equivalent training and experience may be considered.
Preferred Qualifications:
Experience installing or repairing gas lines (residential or commercial).
At least one year of plumbing, pipefitting, or HVAC work.
Experience in customer service or field labor.
Ability to obtain Operator Qualification (OQ) within 6 months of hire.
Licensing/Certifications:
Valid Drivers License.
Ability to obtain a valid state drivers license within 30 days of hire.
Knowledge, Skills, and Abilities:
Strong knowledge of gas/water pipeline and meter maintenance/repair.
Familiarity with electronic meter reading systems, GIS maps, and work management software.
Proficiency in pipefitting, plumbing, and safe equipment operation (hand tools, backhoes, dump trucks, gas detection equipment).
Ability to identify hazards, follow safety/OSHA procedures, and work in compliance with regulations.
Strong communication skills, ability to multi-task, and capability to train others when needed.