Description

The Development & Communications Manager is an integral part of Wellspring’s Development team working to advance Wellspring’s mission, vision, values, and philanthropic relationships. The scope of work includes donor stewardship, event management, creating visually appealing print and social media communications, volunteer coordination and general fundraising activities that include soliciting monetary and material gifts, promoting Wellspring, and increasing awareness of mental illness recovery.

Requirements

EDUCATION REQUIREMENTS: Bachelor's degree preferred.

 EXPERIENCE REQUIREMENTS: The Development & Communication Manager’s responsibilities call for experience in Communications, Marketing and/or Fund Development. Two years of related experience in nonprofit fundraising or Communications field is preferred. Experience with graphic design and special event planning is preferred. Should have good working knowledge of fundraising practices, principles, and ethics. 

SPECIAL SKILLS/OTHER REQUIREMENTS:

• Possesses outstanding social media skills, graphic design capabilities, interpersonal, verbal, and written communication skills, and presents a polished, professional image. 

• Has excellent computer skills. Proficiency with: Microsoft Office Suite; Adobe design products, Canva or similar graphic design program; and experience with Donor Perfect or similar fundraising software are strongly preferred. Strong skills in graphic design, social media (Facebook, Instagram, LinkedIn, etc.) and website content management experience are necessary. 

• Expertise in developing aesthetically designed, accurately formatted, reliable written promotional materials and newsletters is necessary. 

• Can work both independently and as part of a team. 

• Has excellent organizational skills.

• Has the flexibility to work non-traditional hours, as required. 

• Must be able to lift/transport items (up to 25 lbs.) as needed for events, meetings, and work site use.

 MAJOR RESPONSIBILITIES AND KEY TASKS

Specific responsibilities include, but are not limited to:

 Marketing & Communications

·         Collaborates with the Development & Communications Director to create content for and design newsletters, appeals, and other printed and online materials. Helps to layout these materials in an aesthetically pleasing way.

·         Works with the Development & Communications Director to ensure that all internal and external written materials reflect and support Wellspring’s standards, values, and goals and that all content is accurately written and presented.

·         Works closely with agency staff and volunteers to support the agency’s marketing/community education campaign by assuring that appropriate materials are available and logistical support is provided.

·         Assures that agency’s website and social media content is current, accurate and well-designed, consistent with the Wellspring brand. Works to grow followers through Wellspring’s social media and mail/email distributions.

·         Works to raise awareness of the agency and its mission, through speaking engagements, volunteer opportunities & community partnerships, developing PR strategies, campaigns, and initiatives.

·         Assists in content (i.e., videos, client stories, etc.) creation for newsletters, special events, website and social media.

·         Maintains effective working relationships with local and municipal government officials and media representatives. 

Steward Funder Relationships & Data Base Management

• Works closely with the Development & Communications Director to monitor and steward annual institutional and individual donors, including donor recognition, acknowledgment, and ongoing cultivation.

 • Develops and manages the preparation of required reports including donor database lists, mailing reports, gift reports and other lists and reports as needed.

 • Works with the Development & Communications Director to develop a plan for personal meetings between agency funders and Wellspring’s board members, management, and program staff as appropriate. Monitors the schedule and provides support, as needed, to those involved in the meetings.

 • Works with the Development & Communications Director to build and maintain accuracy in all data base content, including the creation of personal histories of current and potential donors to recognize significant event dates (i.e., birthdays, anniversaries, etc.) Prepares personalized letters, notes, greeting cards etc. to observe these occasions and to express appropriate sentiments as needed.

 • Works with Development & Communications Director to develop templates of donation thank you and acknowledgement letters for all types of donations; vary documents to generate individualized thank you letters according to relationships, level of giving, and other special considerations.

 • Demonstrates effective use of critical thinking skills and sensitivity by appropriately tailoring the message in all written and verbal communications.