Description
Credit & Collections AnalystLocation US-FL-Miami
ID 2025-2353
Category Credit
Position Classification Remote
Overview
The Credit & Collections Analyst is responsible for pre-collection and past due collection of the Bank's residential and consumer loan products including credit card products, with a focus on collections, loss mitigation, and regulatory compliance.
Responsibilities
- Manage the Bank's residential loan and HELOC loss mitigation process, including communication with Borrowers that have solicited loan modifications and/or other loss mitigation options.
- Handle charged-off overdrafts in litigation with in-house counsel.
- Review bankruptcy notices and coordinate with Special Assets Department (SAD).
- Maintain logs and reports including bankruptcy, modification tracking, and FNMA delinquency reporting.
- Coordinate Fannie Mae modification programs and reporting.
- Call commercial lending clients to obtain required financial information on a regular basis, issuing the required notices to customers regarding outstanding technical exceptions.
- Review credit documentation for modification eligibility.
- Conduct collection efforts on loans 15+ days past due.
- Perform courtesy calls for residential loans under 15 days past due and assist customers with past-due accounts.
- Call clients every three days to follow up on delinquent accounts.
- Respond to disputes and complaints related to loss mitigation.
- Pursue recovery of force-placed insurance premiums and past-due taxes.
- Recommend risk rating downgrades in compliance with loan policy.
- Assist Legal Services with the creation of case files for ongoing case management.
- Process BSA RFIs by contacting borrowers.
- Stay current with regulatory and Fannie Mae guidelines.
Qualifications
Requirements
Combination of education and experience will be considered.
Skills and Competencies
Preferences:
- Knowledge of banking laws and regulations, such as Fair Debt Collections Practices, the Bank Secrecy Act/AML and Patriot Act.
- Familiarity with consumer loan servicing, credit card collections, and HELOC management.
- Exposure to bankruptcy servicing, including understanding of U.S. Bankruptcy Code, and FDCPA
- Credit Bureau reporting knowledge.
- FDCPA Compliance Training.
- Bi-lingual in English/Spanish.
Licenses/Certifications
- Certificates and licenses in Florida Statutes on Collection Laws.
Job Posting Locations
In this role you can work remote from Miami, Florida, United States
Options
Apply Apply
Share
Submit a Referral Refer
Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed
