Description
The Belvedere Tiburon Library is seeking a welcoming, organized, problem-solver to serve as a Circulation Lead. The Circulation Lead is responsible for the daily operation of the circulation desk, including customer service, stacks and holds management, and room reservations. This position performs various responsible paraprofessional library work and supervises Library Assistant I/IIs, Pages, and volunteers to prepare and present materials for circulation and ensure patrons enjoy the highest level of customer service while using the library. Applicant must apply through the Library's website. Comprehensive job description available at https://www.beltiblibrary.org/about-us/employment-opportunities
EXAMPLES OF DUTIES:
- Supervises and assists assigned staff in performing various library activities involved in operating the circulation desk services, including collection maintenance, library card applications, book processing, meeting room reservations, and general patron information.
- Trains, instructs, schedules, reviews, and evaluates the work of assigned staff.
- Oversee procedures for daily opening and closing and coordinate schedules to ensure adequate coverage of the circulation desk during business hours and special programs; may be required to open and close the library as needed.
- Work with the Assistant Library Director to establish departmental priorities, meet customer service goals, and develop protocols for efficiencies.
- Document and maintain procedures for circulation and patron material access functions and ensure the standardization of quality circulation services.
Requirements
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Education: Completion of Two Years of college-level work (A.A./A.S.) or completion of a Library Technology Certificate.
Experience: Two (2) Years + of increasingly responsible library experience in library technical support or customer service. Public library experience preferred.
Work Schedule: Full-Time 37.5 hours per week, including evenings and weekends.
