Description

External Retirement Plan TRS or ORP Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information
Monday-Friday, 8:00 a.m.- 5:00 p.m.
Advertised Salary Commensurate with Experience Posting Date 09/08/2025 Open until filled Yes Closing Date Proposed Starting Date 10/01/2025 Special Instructions to Applicants Location of Vacancy Athens Area EEO Policy Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Position Information

Classification Title IT Systems Support Professional FLSA Exempt FTE 1.00 Minimum Qualifications
Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.
Preferred Qualifications Position Summary
The position is responsible for overseeing the day-to-day operations of DegreeWorks, the degree auditing system at the University of Georgia. The responsibilities for the position include overseeing enhancements to DegreeWorks to campus users as well as performing analysis and coding on degree requirements and adding and/or updating requirements for all undergraduate, graduate, and professional programs to audits and templates in DegreeWorks. The employee also oversees a high-level of testing for DegreeWorks, including testing system upgrades, enhancements, program requirements, and degree audit functionality degree audits/enhancements. The employee is also responsible for creating and delivering training sessions on DegreeWorks for campus users to complete. The employee also provides guidance to campus users on any issues/problems campus users encounter with DegreeWorks, which involves the ability to effectively research and analyze problems with DegreeWorks as they occur, displaying a high-level of technical aptitude. The employee assists with Course Program of Study (CPOS) testing and research as it relates to degree audit requirements. The employee works with a significant amount of independence and autonomy and will display a high-level of judgment and analytical skills with regards to performing actions in DegreeWorks.
Knowledge, Skills, Abilities and/or Competencies

• Exceptional analytical skills
• Effective communication skills
• Ability to analyze data and apply analysis to work
• Ability to meet appropriate deadlines
• Ability to multi-task different tasks at the same time
• Research and resolve technical issues independently and autonomously
• Understanding mathematical order of operations
• SQL knowledge

Physical Demands

• Sitting at a computer for long periods of time.
• Travel on campus for trainings.

Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities
Responsible for Degree Audit System Maintenance and Updates

• With a significant and substantial degree of autonomy ensure that undergraduate, graduate, and professional degree programs are accurately coded (scribed) and updated with current information.
• Update scribe based on performing independent research and analysis to align with requirements found in the UGA Bulletin.
• Add and/or revise four-year plans for each undergraduate program each UGA Bulletin cycle.
• Review new functionality in each release of DegreeWorks and incorporate to benefit users and correct reported concerns from campus.
• Support and enhance the data integration between Banner and DegreeWorks.
• Report issues to EITS that are encountered.
• Report issues related to the system to the vendor and serve as liaison with vendor in order to resolve any issues that occur. Monitor technical job submissions to EITS.

Percentage of time 50 Duties/Responsibilities
Manage Support, Research, and Analysis to Campus Constituents

• Provide guidance to campus users by researching and analyzing issues/problems that are submitted to the Registrar's Office related to DegreeWorks.
• Troubleshoot configuration issues with the system.
• Generate reports to identify anomalies in the data.
• Identify potential operational gaps and offer solutions.
• Analyze and process Banner information related to certain requirements into DegreeWorks.

Percentage of time 20 Duties/Responsibilities
Responsible for Testing and Validation of All Undergraduate, Graduate, and Professional Programs

• Oversee plans for testing and implementing scheduled upgrades to the system.
• Create test plans and test cases for upgrades.
• Validate degree audits as part of any upgrade.
• Review release notes for latest version(s) of DegreeWorks as provided by vendor.
• Convey information to relevant parties of any impact upgrades will create for the current environment and offer suggestions on possible improvements to the current environment by any new release.

Percentage of time 25 Duties/Responsibilities
Responsible for Trainings and Communications

• Create DegreeWorks trainings for campus constituents and provide on a quarterly basis.
• Maintain online resources for campus constituents, including DegreeWorks web tutorials, FAQs, and Help text.
• Compose and send communications to campus users regarding information about updates, outages, etc. related to DegreeWorks.
• Maintain documentation of DegreeWorks business processes.

Percentage of time 5

Contact Information

Recruitment Contact

Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name David Register Recruitment Contact Email [email protected] Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

1. Resume/CV
2. Cover Letter

Optional Documents