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- BAS Digital Service Resolution Engineer II
Description
What will you do?In today's world, data is everywhere. How this data is interpreted in buildings and used to deliver results has led to the growing field of building analytics and remote resolution. The BAS Digital Service Resolution Engineer plays a key role in our building analytics offer, Building Advisor team. This position is responsible for remotely resolving issues identified that impact and achieve long term customer goals. The Digital Service Engineering Center works to help customers have high performing buildings and supports a national group of branches and partners who perform complementary on-site services.
- Implement remote connectivity platform.
- Implement Schneider Electric analytics platforms remotely on customer systems.
- Analyze platform results to optimize customer HVAC and BMS systems.
- Act on priority items to remotely make improvements to the BSM system operation
- Become a subject matter expert on the analytics platform.
- Build a report of trust with customers.
- Train end users on analytics platform use.
- Other duties as assigned.
What skills and capabilities will make you successful?
- Four-year degree in an engineering discipline or computer science, or equivalent related work experience.
- 3 + years of experience.
- Advanced understanding of building systems and energy use.
- Significant troubleshooting experience on various building automation systems.
- Experience with Schneider Electric Ecostruxure for Building Operation and legacy BMS systems.
- Excellent verbal and written communication skills including, but not limited to, the ability to influence and persuade internal and external Customers, listen effectively, and solicit input from others.
- Advanced ability to use Microsoft Office programs including but not limited to, Word, Excel, and PowerPoint.
- Excellent organizational skills including, but not limited to, the ability to handle multiple demands and assignments, the ability to prioritize tasks effectively and efficiently, and the ability to manage resource procurement and utilization.
What's in it for you?
- Career Growth and advancement opportunity
- Exceptional compensation package with bonus
- Excellent benefits including Medical, Dental, Vision, Life Insurance, PTO, 401K with 6 % match, Stock purchase option, Tuition reimbursement, Wellness Program, company discounts, and much more!
Who will you report to?
- This position reports to the Digital Service Operations Manager
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. What will you do?
In today's world, data is everywhere. How this data is interpreted in buildings and used to deliver results has led to the growing field of building analytics and remote resolution. The BAS Digital Service Resolution Engineer plays a key role in our building analytics offer, Building Advisor team. This position is responsible for remotely resolving issues identified that impact and achieve long term customer goals. The Digital Service Engineering Center works to help customers have high performing buildings and supports a national group of branches and partners who perform complementary on-site services.
- Implement remote connectivity platform.
- Implement Schneider Electric analytics platforms remotely on customer systems.
- Analyze platform results to optimize customer HVAC and BMS systems.
- Act on priority items to remotely make improvements to the BSM system operation
- Become a subject matter expert on the analytics platform.
- Build a report of trust with customers.
- Train end users on analytics platform use.
- Other duties as assigned.
What skills and capabilities will make you successful?
- Four-year degree in an engineering discipline or computer science, or equivalent related work experience.
- 3 + years of experience.
- Advanced understanding of building systems and energy use.
- Significant troubleshooting experience on various building automation systems.
- Experience with Schneider Electric Ecostruxure for Building Operation and legacy BMS systems.
- Excellent verbal and written communication skills including, but not limited to, the ability to influence and persuade internal and external Customers, listen effectively, and solicit input from others.
- Advanced ability to use Microsoft Office programs including but not limited to, Word, Excel, and PowerPoint.
- Excellent organizational skills including, but not limited to, the ability to handle multiple demands and assignments, the ability to prioritize tasks effectively and efficiently, and the ability to manage resource procurement and utilization.
What's in it for you?
- Career Growth and advancement opportunity
- Exceptional compensation package with bonus
- Excellent benefits including Medical, Dental, Vision, Life Insurance, PTO, 401K with 6 % match, Stock purchase option, Tuition reimbursement, Wellness Program, company discounts, and much more!
Who will you report to?
- This position reports to the Digital Service Operations Manager