Description

Overview

Job Summary:

Assists Head Golf Professional by assisting and rendering professional advice, opinions, and marketing services

Experience Required

Minimum Qualifications and Skill Requirements

• High School Diploma required (4-Year College Degree preferred); or equivalent combination of education and experience.
• To perform this job successfully, an individual should have club repair skills.
• Basic math skills, the ability to write and communicate clearly required
• Experience handling customer service issues, cash and credit card transactions
• Able to handle complaints gracefully and problem solve quickly and efficiently.
• Possesses a professional demeanor; able to use appropriate levels of tact and courtesy.
• Must have excellent communication and leadership skills,
• Must be able to perform effectively as a team player
• Must be able to perform and prioritize multiple tasks simultaneously in a fast paced environment

Essential Responsibilities

Essential Duties and Responsibilities

• Maintains the pro shop environment by keeping the shop neat and orderly: straightening and stocking merchandise, assisting with display of new merchandise and vacuuming the shop each day and as needed; following corporate guidelines for opening and closing duties, including cash handling responsibilities; tallying tee sheet at end of day
• Maintain a professional and service-oriented environment in the pro shop by providing excellent interpersonal and customer service skills
• Helps conduct tournaments and golf promotions
• Maintains knowledge of teaching methodologies in the golf industry
• Repairs clubs

Additional Responsibilities

• Handle member/guest service issues in a prompt and effective manner
• Utilize "ACE Service Absolutes" by acknowledging, greeting and thanking all members and guests.
• May manage other co-workers in specific projects
• Implement and support all AGC initiatives and programs as requested by management
• Other duties may be assigned by management.

Physical Requirements and Working Conditions

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee may be exposed to wet and/or humid conditions, moving mechanical parts, outside weather conditions, toxic or caustic chemicals, risk of electrical shock, sharp objects, extreme heat and/or open flames.
• The noise level in the work environment is usually moderate.
• While performing the duties of this job, the employee may be required to stand for long periods of time, to stand, walk, read, hear, talk, balance, climb, use hands, use fingers, reach, stoop, kneel, crouch, crawl, smell, taste, push or pull. The employee may be required to move or lift objects weighing up to 25 pounds. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, color vision and the ability to adjust focus.

Benefits

$18.00-$20.00 per hour