Description

Summary

The role

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Reporting to the Director of Engineering, the Assistant Director of Engineering will be responsible for leading the day-to-day operation of the facility and shift coverage. This includes maintaining the working order of guest rooms, meeting spaces, kitchens, and the building exterior. Assistant Director of Engineering will assist the Director of Engineering with managing and scheduling contractors, ensuring building system inspections, and PMs are conducted, and effectively communicating with the hotel in regards to facility-related operations. The candidate must possess strong organizational skills, the ability to multi-task and develop departmental training and operational procedures. The candidate must have 3 to 5 years of hands-on experience with preferred technical knowledge in HVAC systems, mechanical equipment repairs, building automation systems, and energy management. This position requires strong leadership skills and a willingness to work different shifts as the demands of business dictate. Hospitality industry experience is a plus.
• Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Conduct room inspections and identify repair needs.
• Manage and coordinate bids, quotes, and contracts for 3rd party vendors.
• Oversee small projects, or PIPS, and manage and report on the work progress.
• Ensure Preventative maintenance is performed on a scheduled basis.
• Keep accurate records of PMs in all rooms and equipment.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

The hotels

When you stay at a Thompson Hotel, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant which are also open to the public, an expansive pool deck and private cabanas and over 10,000 square feet of flexible and traditional event space.

The 193 king room tommie Austin is built for the spirited adventurer. Guest's will be encouraged to explore Austin's unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service.

Both hotels are anchored on the ground floor by The 5th Street Diner + The Royale Room, a street side concept serving daily fare for locals, residents and guests alike. This mixed-use project will also feature a residential tower - Siena - and 10,000 square feet of retail space.

The benefits & perks

We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan or the Employee Stock Purchase Plan. Oh, and we don't want to leave out our lifestyle benefits! Paid holidays, vacation and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, wellbeing & educational assistance and many more!

Qualifications

• Minimum 3-5 years of progressive hotel or building management experience preferred.
• Service-oriented style with professional presentation skills.
• The ability to multi-task large and small projects
• The ability to plan and forecast needs of the day as well as long-term
• Clear concise written and verbal communication skills
• Engineering/Facility Management degree or related degree is preferred
• Knowledgeable in HVAC, Refrigeration, and Electrical Engineering
• Highly organized, and comfortable with HotSOS or similar systems
• Possess strong, empathetic leadership skills
• Professional in both written and verbal communications
• Experienced in hotel/resort preventative maintenance and/or repairs
• Able to walk long distances, stand constantly, work both indoors and outdoors year-round, and occasionally lift up to 50 lbs.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.