Description

The Opportunity:

The UCF Student Success and Well-Being Housing and Residence Life department is now accepting applications for an Accounts Payable/Receivable Specialist II. This role is responsible for overseeing student accounts, handling all aspects of accounts payable and receivable, and communicating with students about their balances for the Department of Housing and Residence Life.

Responsibilities:

• Address account and customer service inquiries from residents, parents, prospective residents and other university units regarding housing accounts receivables and housing agreements.
• Monitor outstanding accounts receivable balances and contact students to resolve said balances.
• Record and reconcile rental, cancellation, late and miscellaneous charges, payments and adjustments to student accounts.
• Invoice, reconcile and analyze third party payments to student accounts, primarily from Florida Prepaid College Dormitory Program and Vocational Rehabilitation, on applications, rental prepayments, and rentals.
• Enter payment/deposit amounts received by mail into StarRez, reconcile and submit deposit to the Cashier's Office.
• Prepare refund requests for students and organizations arising from or related to cancelled applications, overpayments, or similar refund situations.
• Utilize PeopleSoft, StarRez, Microsoft Word, and Microsoft Excel software to generate account queries and account reports on daily, weekly, monthly, semester and annual periods, as indicated or directed.
• Other Duties as assigned.

Minimum Qualifications:

High School Diploma or Equivalent and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• Experience working in higher education.
• Customer Service experience via phone and electronic communication.
• Prior Housing work experience.
• Prior PeopleSoft/StarRez, Microsoft Excel and Word experience.
• Adept at managing multiple priorities and deadlines simultaneously.

Special Instructions to the Applicants:

The anticipated hourly range for this position is $17.64 to $21.61. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

This is an auxiliary funded position. Employment is subject to the availability of funding and may cease at the time funding for this employment is depleted.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• Flexible work environment
• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Department
Student Success and Well-Being (SSWB) - Housing & Residence Life

Work Schedule
Monday through Friday, 8:00am-5:00pm; On-site

Type of Appointment
Regular

Expected Salary
$17.64 to Negotiable

Job Posting End Date
09-10-2025-12-00-AM

Veteran’s Preference:

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email [email protected].

For general application or posting questions, please email [email protected].